Option to block free email providers from booking via Meetings link
Since we can block free email providers and certain domains from filling out standard HubSpot forms, it would be great if Meetings link forms could also block those.
Hi everyone! My name is Hallie and I am an Associate Program Manager on our CXM team. I'm excited to share that the ability to block free email domains in meeting links is now out of Beta and available for meetings! This will block all email domains in this list, and this setting will be found under the Forms section of the meeting link editor. This feature is available for Sales Starter, Professional & Enterprise, and Service Starter, Professional & Enterprise tiers. 😊
I'm happy to share that this is now in a private beta! If you would like to be an early beta tester, you can request access through the product updates section of your portal by following the steps here. We will likely keep approvals small to start before opening a public beta to a wider group. This feature is available for Sales Hub and Service Hub Starter+ seated users.
@CSJr Hi! Thanks for the feedback and some insight to your use case here. This is interesting. Can you tell me a bit more about your reporting and how they're impacted? I'd like to especially learn a bit about this as we consider our next year goals too. Feel free to shoot me a private message or an email!
I've just updated the progress on this to In Planning. We're currently in the final planning phase before we start implementing it, so we're movin' on it!
Thank you so much for all of your wonderful feedback. Thank you to everyone who has met and chatted with me as well! Your feedback has been greatly appreciated as we've been iterating through a solid solution for this in our meetings tool.
We're currently planning this at the moment, and either Melissa or I will be happy to share an update on this as soon as it is implemented. We greatly appreciate your guidance and transparency on this in sharing your feedback and use cases.
Hi folks! I'm the designer for Meetings. I've got a couple iterations to address this very issue and would love to both get some feedback and better understand your use cases to better help how we approach this. If you're interested in a quick convo feel free to shoot me a message and we can get something set up!
I'm Melissa, the Product Manager for HubSpot's Meetings tool.
Thank you all for your feedback! The team has been discussing this request and we agree how important it is. We are actively evaluating how to implement this and considering where it will fall into our plans for this year.
I'll post any updates in this thread once we have an idea on the implementation, and then I'll change the status of this thread to "In Planning" once we are actively building this feature. Stay tuned!
We would love to see this feature get implemented as well. We receive bookings of the same email adress over and over again which is blocking our sales team's calendar.
Its been over the year since your last update on this. Can you let us know if this is already planned for the release?
You have no idea how much this would aid in discouraging no-fit prospects from scheduling meetings. We are a B2B organisation and are certain that our ICPs have business email addresses; hence, there is no need to collect personal email addresses. I'm quite confident I'm speaking for 99 percent of the people that replied on this topic.
I like this idea but it should go beyond just blocking 'free' email domains.
What would be more powerful is a global allow / block list that allows you to block certain domains / email addresses from using any form period.
There are certain companies who use their branded domains to bypass gatekeeping and shill their products (we who work in sales know that this is a big no-no).
It would be good if we could just block whichever domains / email addresses we want.
It would be great if list membership can be included as a criteria for meeting booking. I spoke with a customer that wants to prevent contacts in a list from booking the meetings and I think that it is a great feature alongside the option to limit non-company email addresses.
I think this a long over due feature that should be intergrated into Hubspot, especially consider this has been since 2018. We experience similar situations as mentioned by previous commentators. The need for a feature like this has not changed and would help the efficiency of the teams using this system.
