Option to block free email providers from booking via Meetings link
Since we can block free email providers and certain domains from filling out standard HubSpot forms, it would be great if Meetings link forms could also block those.
Hi everyone! My name is Hallie and I am an Associate Program Manager on our CXM team. I'm excited to share that the ability to block free email domains in meeting links is now out of Beta and available for meetings! This will block all email domains in this list, and this setting will be found under the Forms section of the meeting link editor. This feature is available for Sales Starter, Professional & Enterprise, and Service Starter, Professional & Enterprise tiers. 😊
I'm happy to share that this is now in a private beta! If you would like to be an early beta tester, you can request access through the product updates section of your portal by following the steps here. We will likely keep approvals small to start before opening a public beta to a wider group. This feature is available for Sales Hub and Service Hub Starter+ seated users.
@CSJr Hi! Thanks for the feedback and some insight to your use case here. This is interesting. Can you tell me a bit more about your reporting and how they're impacted? I'd like to especially learn a bit about this as we consider our next year goals too. Feel free to shoot me a private message or an email!
I've just updated the progress on this to In Planning. We're currently in the final planning phase before we start implementing it, so we're movin' on it!
Thank you so much for all of your wonderful feedback. Thank you to everyone who has met and chatted with me as well! Your feedback has been greatly appreciated as we've been iterating through a solid solution for this in our meetings tool.
We're currently planning this at the moment, and either Melissa or I will be happy to share an update on this as soon as it is implemented. We greatly appreciate your guidance and transparency on this in sharing your feedback and use cases.
Hi folks! I'm the designer for Meetings. I've got a couple iterations to address this very issue and would love to both get some feedback and better understand your use cases to better help how we approach this. If you're interested in a quick convo feel free to shoot me a message and we can get something set up!
I'm Melissa, the Product Manager for HubSpot's Meetings tool.
Thank you all for your feedback! The team has been discussing this request and we agree how important it is. We are actively evaluating how to implement this and considering where it will fall into our plans for this year.
I'll post any updates in this thread once we have an idea on the implementation, and then I'll change the status of this thread to "In Planning" once we are actively building this feature. Stay tuned!
We would also love to have this ability, it seems really counterintuitive that it is not available on this form type. At this point, we're even considering other options because this is mandatory for us, our AEs need this information to get ready for their calls and the last thing I want them to be worried about is tracking down information about a prospect based on a personal email when a company email would have given them everything they needed right away. I truly hope this gets added to the roadmap soon!
This is pretty much essential for the meetings tool unless we choose to keep this only for sales and such to plan scheduling during email correspondence. We'd like to have a meetings booking on the website, but currently the amount of spam coming in is just untenable. Are there any plans for this to be looked at? It's a shame this tool is basically unusable for website and marketing activities.
Absolutely absurd this is not already an option... We just had someone book out all of one of our employee's calendars nonstop with nothing HubSpot Support could do to help. NEEDS TO BE FIXED
Good morning HubSpot. The ability to either add spam prevention methods such as CAPTCHA or blocking free email domains such as *@yahoo.com, *@gmail.com, *@aol.com, etc. is tablestakes for a form of any kind in 2021 (and soon to be 2022). Lacking this feature makes me second guess your commitment to serving the needs of SMB and Enterprise business users and my decision to implement HubSpot across our organization.
This request has been asked for nearly 2 years from what I can see. Your loyal (paying) customers really need this feature.
"I'm trying to show you how frustrating it is to get meeting requests from free domains and no CAPTCHA. I'll keep doing this until you add the feature your users are asking for."
