HubSpot Ideas

tilly

Option to block free email providers from booking via Meetings link

Since we can block free email providers and certain domains from filling out standard HubSpot forms, it would be great if Meetings link forms could also block those.

HubSpot Updates
Delivered
March 04, 2025 12:40 PM

Hi everyone! My name is Hallie and I am an Associate Program Manager on our CXM team. I'm excited to share that the ability to block free email domains in meeting links is now out of Beta and available for meetings! This will block all email domains in this list, and this setting will be found under the Forms section of the meeting link editor. This feature is available for Sales Starter, Professional & Enterprise, and Service Starter, Professional & Enterprise tiers. 😊

In Beta
November 20, 2024 06:20 AM

Hi Everyone!

 

I'm happy to share that this is now in a private beta! If you would like to be an early beta tester, you can request access through the product updates section of your portal by following the steps here. We will likely keep approvals small to start before opening a public beta to a wider group. This feature is available for Sales Hub and Service Hub Starter+ seated users.

 

Melissa

October 02, 2024 01:16 PM

@CSJr Hi! Thanks for the feedback and some insight to your use case here.  This is interesting. Can you tell me a bit more about your reporting and how they're impacted? I'd like to especially learn a bit about this as we consider our next year goals too.  Feel free to shoot me a private message or an email!

 

I've just updated the progress on this to In Planning.  We're currently in the final planning phase before we start implementing it, so we're movin' on it! 

In Planning
October 02, 2024 01:10 PM

Hi Again folks

 

Thank you so much for all of your wonderful feedback. Thank you to everyone who has met and chatted with me as well!  Your feedback has been greatly appreciated as we've been iterating through a solid solution for this in our meetings tool. 

 

We're currently planning this at the moment, and either Melissa or I will be happy to share an update on this as soon as it is implemented.  We greatly appreciate your guidance and transparency on this in sharing your feedback and use cases.

 

Thank you!

Spencer

September 06, 2024 01:38 PM

Hi folks! I'm the designer for Meetings.  I've got a couple iterations to address this very issue and would love to both get some feedback and better understand your use cases to better help how we approach this.  If you're interested in a quick convo feel free to shoot me a message and we can get something set up!

Being Reviewed
January 19, 2024 06:34 AM

Hi All!

 

I'm Melissa, the Product Manager for HubSpot's Meetings tool. 

 

Thank you all for your feedback! The team has been discussing this request and we agree how important it is. We are actively evaluating how to implement this and considering where it will fall into our plans for this year. 

 

I'll post any updates in this thread once we have an idea on the implementation, and then I'll change the status of this thread to "In Planning" once we are actively building this feature. Stay tuned!

 

Melissa

199 Replies
Kelly18
Contributor

It would be awesome to see this come to light. We are looking into using meetings links and this would be incredibly helpful for our teams.

PLC
Member

This is so bad, no-show meetings are increasing to 2-3 per day. With the time buffer between the meeting this is almost equal to the time of 1 sales person per day that is lost. If nothing is done quickly to solve this problem, we will be forced to stop using Hubspot meeting features and get back to appointlet.com.
Regards,

simao_oliveira
Participant

Any news on this front? This is really needed.

Phishing2020
Member

Is there any additional updates here? This would be very helpful, to block free domains from meeting forms! 

SvanHaaften
Member | Gold Partner

Would be great! 

Phishing2020
Member

Any updates to this request? 

TheoGT
Member

Is there any of news on this ? It's been a year since the last updates from the Hubspot team. 

Phishing2020
Member

I asked for an update 4 weeks ago and still waiting for an answer. 

howardLightico
Member

FYI - we are in the planning steps to phase out our use of the tool as we scale. It's becoming too much noise which is starting to outweigh the benefits. Shame as having the open calendar on our demo page looks unique and nice and helps convert leads faster. 

marenhogan
Contributor | Gold Partner

I cannot believe that this capability still does not exist. This ticket was opened in 2018. 

EileenP
Participant | Partner

We need this. Captcha or a confirmation before it blocks the calendar or *something* to block these fakers. 

FilipSoSe
Participant

Very much needed!

Huaso
Member

meeting scheduling works perfect, but without the filter it generates a lot of spam and meetings where nobody connects.

FrancesMacP
Member

This would be a game changer! Is there any update on the status of this feature request?

KNellebjerg
Participant

This is really needed 🙂

The latest update seems, that it was not a plan for a quarter in 2020, perhaps we could be lucky if it was planned this year soonish? 🙂

 

MarioJM
Member

This is a much needed feature. I hadn't thought to look at whether there was a request for it, but it seems to be very popular! My research so far had been with fellow HubSpot clients and they are at wits end on this too. We are all looking for alternate scheduling tools at this point.

shipperson
Member

@MarioJM Please let us know who you choose as an alternative provider. It looks like the only way Hubspot will actually take notice is if we leave.

RPerry7
Member

We would benifit from this greatly! We use captcha already on our forms and it is great 

AFurey
Member | Platinum Partner

I would also like to see business email only as an option on meeting links and a Captcha option. 
In the meantime, if anyone has a better meeting solution, please let me know. 

Paramdeep
Member

Hubsot Team, any update about this feature?