HubSpot Ideas


Option to add a template to workflows

I want to add a personal email, a email-template, to a workflow so it automatically sends these emails to contacts who triggers the workflow. The reason for this is to automatically send emails which look very personal. At the moment, it is only possible to add automated marketing emails to workflows, which look more automated to the receiver. 

2 Replies

exactly my thoughts and use case. Was really surprised they don't already have this. 

HubSpot Employee

Adding on- Would be useful to have a similar email template feature on workflow tasks (this is found on sequences when adding an email task)!