Option to Turn Off Email Reminders

I saw a post in the forums where it was established there is no option to disable email reminders from automatically being added to tasks because "most people want them." While most people might want them, there should be an option where those who don't can choose to turn them off in the settings. Some members of our team have upwards of 70-80 tasks a day, so it's not useful to receive so many emails if we are spending most of our time in HubSpot. 

 

In the same vein, at the very least can we make it so when you're bulk updating task due dates, email reminders are an *option* and don't automatically get added? Even if the tasks I'm updating had no email reminder to begin with, I have to clear them out each time during a bulk edit. 

5 Replies
lasd218
New Contributor

I just discovered how to turn off reminders. I am a new user and I stumble around quite a bit. Here it is....

 

SETTINGS - SALES - NOTIFICATIONS (it will tell you the site moved and give a link) the link is PROFILES & PREFERENCES. Under P&P click on Reminder. That is where you can turn off reminders, at the mobile and email level.

 

Cheers!

HubSplat001
New Contributor

The above process by @lasd218 is no longer valid. 

 

I Figured it out effective 5/30/2018.

 

1. In the upper right, by your User ID Tag, click the "bell" notification symbol. 

 

2. Select the "gear" Icon. This will send you to the 'Profile & Preferences' menu

 

3. Select "Reminder" 

 

4. Deselect email reminders for due tasks. 

 

Also, I would go ahead and adjust your preferences for notifications as well. If you are using hubspot free, some of these notifications go against your maximum, and many of them are completely unneccessary. Make sure only the notifications you really want are selected to maximize your value. 

 

marshah
Occasional Contributor

I can turn them off as you indicated but when youre creating a call it automatically defaults to send a reminder to "Day Of" unless she clicks the "None" in the dropdown list.

 

Does the above solution you mentioned override or negate the email reminder no matter what the drop down is set to? 

I've tried testing but nothing happens one way or the other.

 

HubSplat001
New Contributor

Hey @marshah

 

I noticed also that when you are actually ON a contact record or a company record and you are creating a Task, it still adds the email notification by default, even if you have the default setting off. However when you MASS CREATE tasks from the company or contact list views, no email alerts are created in those cases.

 

It would be great if this setting applied to both scenarios, but it does not. 

colbystree
New Member

I was asked my a customer service rep to add my thoughts on this. I would like to not have to deselect "none" from a drop down menu each time I create an individual task since I am creating 40-60 task a day.

 

It would be great and extreamly efficient if I could have the option to change the default settings when creating tasks