HubSpot Ideas

Search HubSpot Ideas or Create Idea
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Status: Idea Submitted
ChandlerHooton
Submitted by on ‎Jan 20, 2020 10:24 AM

Open external email client when user clicks on email address

Currently when a user clicks on an email addresss on a contact, company, deal, etc. it bring up a window for the user to email the contact from within Hubspot using the email integration. For those not wanting to use the email integration, it would be nice for a user to be able to click on an email address and it not bring up the Hubspot email option, but instead bring up an external email client, like a "mail to:" link that is common elsewhere. 

See more ideas labeled with:
2 Replies
ybn
Participant
‎Nov 3, 2020 11:19 AM

Agreed. Is it difficult to explain to users NOT to click on the big email button but to click on the tiny link button in the email field.

 

The administrator that blocks email integration should be able to convert that big email button into a simple "mailto"

jditmer0
Contributor
2 weeks ago

This is a great idea and I'm shocked it's not loaded with likes. I suspect there is another post on this somewhere