We have the outlook sidekick plugin on our email accounts, which logs emails and gives you a nice sidebar for more contact details. - Which is great for our actual customer contacts.
However, this plugin is currently adding absolutely everyone to our CRM automatically, so I've got a list of emails with no other data, and some contacts are irrelevant and not necessary for our CRM.
PLEASE can you make an option, that only LOGS Emails to existing CRM contacts. And if a contact is not in the CRM, it should pop up and say - "This contact is not in CRM do you what to add this contact" Y/N.
This way - I won't end up having a list as long as my arm, of half filled out contacts from my team. 🙂
Thanks for your feedback @TCoop! We've heard similar feedback in the past. There's ongoing work to figure out what the future of Marketing Email and Sales Email will look like longer term, which this is definitely a part of. We don't have any concrete answer yet, just wanted to let you know that we're keeping it in mind. Thanks!
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