HubSpot Ideas

jeffsolomon

On Service > Add "Next Ticket" Button

Would be incredibly useful to have a NEXT TICKET button next to the < TICKETS button that returns you to the ticket list. It's very slow and cumbersome to go back to the list just to get to the next ticket. Just let me click to the next one in the queue.

 

Muncheez Online Order #1153 Confirmation 2019-06-07 13-56-12.jpg

2 Replies
elizabee
Member

This is absolutely a necessary feature. Going through a ton of tickets and having to click back to the list, find where you were (even though the ticket you were working on might not qualify for the list anymore), and click the next ticket is a ton of extra steps. 

 

Also, every other ticketing system I have worked in has a next button. . . .

Mcbirdo
Member

The Next Record button/feature could be used in most Hubspot screens

Please add one to 

Companies

Contacts

Deals

Tickets

etc

 

Also see this request for more support for the idea.

https://community.hubspot.com/t5/HubSpot-Ideas/BUILD-A-NEXT-BUTTON/idi-p/327433

Please share, and upvote, it's the only way to get attention and development time.