Offer country as a dropdown in chat bot

When selecting Country as an option, the bot offers the client all the countries in your list of 100+ buttons. This should be offered as a dropdown. Use case: I need to route sales requests to the sales people in the clients country.

1 Reply
Regular Contributor

I agree that there needs to be some sort of a solution here. As a fall back, we had expected to be able to at least map IP to identify the country, but as you can see that too isn't possible. .