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Offer country as a dropdown in chat bot

: In Planning
robert1
Submitted by robert1 on ‎11-06-2018 01:55

When selecting Country as an option, the bot offers the client all the countries in your list of 100+ buttons. This should be offered as a dropdown. Use case: I need to route sales requests to the sales people in the clients country.

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HubSpot updates
Offer country as a dropdown in chat botHubSpot Product Team
changed to: In Planning
05-31-2019

HI all- We have a feature planned to address this pain. I will update as soon as this is available in the product. 

 

Thanks, 

 

Cassie

3 Replies
Qt
Qt
Regular Contributor
‎02-28-2019 10:20

I agree that there needs to be some sort of a solution here. As a fall back, we had expected to be able to at least map IP to identify the country, but as you can see that too isn't possible. https://community.hubspot.com/t5/HubSpot-Ideas/Log-visitors-IP-address-immediately-in-chat/idc-p/254... . 

specksie
specksie
Regular Contributor
‎05-22-2019 08:15

need this because we have houndrets of countrys in the list. thank you. 

cdewey22
HubSpot Product Team
HubSpot Product Team
‎05-31-2019 08:49
updated to: In Planning

HI all- We have a feature planned to address this pain. I will update as soon as this is available in the product. 

 

Thanks, 

 

Cassie