When selecting Country as an option, the bot offers the client all the countries in your list of 100+ buttons. This should be offered as a dropdown. Use case: I need to route sales requests to the sales people in the clients country.
HI all- We have a feature planned to address this pain. I will update as soon as this is available in the product.
Thanks,
Cassie
I agree that there needs to be some sort of a solution here. As a fall back, we had expected to be able to at least map IP to identify the country, but as you can see that too isn't possible. https://community.hubspot.com/t5/HubSpot-Ideas/Log-visitors-IP-address-immediately-in-chat/idc-p/254... .
need this because we have houndrets of countrys in the list. thank you.
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