Offer country as a dropdown in chat bot

When selecting Country as an option, the bot offers the client all the countries in your list of 100+ buttons. This should be offered as a dropdown. Use case: I need to route sales requests to the sales people in the clients country.

HubSpot updates
3 Replies
Qt
Regular Contributor

I agree that there needs to be some sort of a solution here. As a fall back, we had expected to be able to at least map IP to identify the country, but as you can see that too isn't possible. https://community.hubspot.com/t5/HubSpot-Ideas/Log-visitors-IP-address-immediately-in-chat/idc-p/254... . 

specksie
Regular Contributor

need this because we have houndrets of countrys in the list. thank you. 

HubSpot Product Team
HubSpot Product Team
updated to: In Planning

HI all- We have a feature planned to address this pain. I will update as soon as this is available in the product. 

 

Thanks, 

 

Cassie