HubSpot Ideas

xavierparduyns

Notify Task Creator when Task is Completed

I think it could be great if the creator of the task will be notified  when the task is finished or is waiting... 

And have a discussion on the task 

 

96 Replies
LTse
Member

Please implement this feature!! I'm surprised this isn't already a feature given that the Tasks function is so widely used and that this thread has been open for 6 years.

 

If a user assigns a task to another user, they should have the option to be notified when the task is completed. Otherwise, it adds unnecessary back-and-forth communication, which in some ways defeats the purpose of having automation.

WvanderGarde
Contributor

Will this ever be implemented?

LaurenLanger
Member

I would like to add to this. We use tasks as a way to assign customer support/service actions to team members and the customer support team would like to know when/if a task is completed that they assigned out. This would be a great value add. 

Hannanli
Member

Agreed with what Lauren has said above. We have a similar use case as what Lauren outlines - it would be great to have an option to be notified via task completion. 

MDonelon
Member

Requesting this also. 

 

Benefits of creation: 

  • Correct communication, audit and direction to internal stakeholders and externally with clients when an action has been completed.

 

MC-Hammer
Member

@sjudson Hi, this feature seems to be useful and very often requested. The latest comment from the product team is almost 4 years old?! 🙂

 

Do you have an update for us?  

DDavis37
Participant

Adding a comment to this-  it kind of defeats the purpose if you don't know when the task has been completed? 

it means an additional step which isn't ideal. 

Purpose of hubspot should be to make the process simpler and getting a completed notification makes perfect sense. 

DVerdyck
Participant

Adding a comment as well. Every time i onboard a new employee into Hubspot this topic comes up and literally everyone is dissapointed when i tell them, that they dont automaticly get feedback when tasks are completed by someone else. This is such a standard feature that is extremely usefull.

JustinK1973
Member

Not feeling great about this after 7 years not being on current roadmap. Seems like a perfect option to add, or at least allow a workflow based on Tasks to do another way. Looks like will have to write a local job that connects to the API and does it.

DDavis37
Participant

This needs to be done ASAP - I'm unsure why it hasn't to be honest

JoyWhitlock
Member

Desperately needed! 

SEdwards18
Member

I also agree.  My team has been asking for this for while.

peanutman
Member

agreed, please add this. it's been four years. 

Hymela
Member

Seconding every post for the last 6(?) years since it was recommended! Please implement this feature. 

SCuff
Participant

Bump - required for simple task management

TNysis
Member

Please, develop solution for this. It's a must have!