HubSpot Ideas

Gia

Notifications to third party, non-users

Many of our clients use a third party to work some of their leads. Unfortunately notifications can only be sent to HubSpot users and there is no workaround/workflow that allows an automation so notifications can be sent to external email addresses. 

 

Clients don't want to set up user accounts for these third party companies. Even with limited access. It would be great if HubSpot could create an answer for this use case.

1 Reply
SofiaFedorova
Participant

Upvoted!

This used to be a native feature in HubSpot but then it disappeared (why?). Requiring to solve this problem or to provide a workaround solution.