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Notifications about mentions in comments

: Idea Submitted
Bilisevic
Submitted by on ‎Feb 6, 2020 10:26 AM

Hi guys, when someone mentions me in a comment and I get the email notification, clicking on the notification doesn't take me to the comment but to Company or Contact where the comment was made. It makes it hard for me to find a comment if there is a lot of activities. Maybe you could make it so that when I click on the"View in HubSpot" button in the email notification it takes me directly to the comment.

 
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3 Replies
lovertosa
Occasional Contributor
‎Feb 17, 2020 2:52 PM

Totally agree with this.  We have a lot of confusion trying to find where we are being called out by other team members.

I would also add that any time you are mentioned, the comments should appear in full in the email notification that is sent.

lita
New Contributor
‎Feb 17, 2020 3:51 PM

Agree with everything mentioned on this topic

aparry
HubSpot Employee
HubSpot Employee
‎Feb 28, 2020 4:04 PM

I agree as well. The View in HubSpot button on the email notification should take you directly to the comment on the record.

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