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Non-Admin Users need permissions to edit Conversations settings



as an enterprise user, we need to give single users the permission to edit live chat options (conversations). Currently, only administrators are able to activate and deactive the live chat. For bigger companies which are operating in a lot of countries, we need this to give countries or team leads the opportunity to edit their options, e.g. to deactivate the chat if something goes wrong or if they are (regional) holidays.


Thank you

2 Replies
Regular Contributor

We also need this permissions for creating and editing bots!

Regular Contributor

We just started using chat as well, and it's inconvenient that only Admins can turn these on/off. We should be able to edit these permissions for each user in the settings without having to make them an Admin.