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Hi everyone! My name is Hallie and I am an Associate Program Manager on our Customer Experience Management Team. I’m excited to share that a dark/night mode feature across tools in HubSpot is something that is on our roadmap, and currently in planning!
To be transparent, this feature is part of a larger initiative for improving HubSpot’s Design Structure, so while it is currently part of the planning for this, we don’t yet have an ETA of when this specific feature will be available in HubSpot. My goal is to be in regular communication with our product teams so that as updates and ETA's are announced, I can share them here with you all. We understand having more regular updates on feature requests, especially popular ones, is critical, so that’s what I’m here to do. 😊
@hhiggins Wow, it changed to planning. Looking into the first request dating back to 2019 makes me worry that I'll still be able to see the dark mode becoming a reality. It might be another year or two until you've launched your whole design structure.
Overall, it's great to hear that after hundreds of complaints and requests, you've considered including it, but way too late. It's not about your design initiative.
In our digital age, accessibility should be a cornerstone of every online platform. Yet, despite the widespread acknowledgment of its importance, some companies persist in neglecting the needs of users with disabilities. One such example is HubSpot, whose failure to prioritize accessibility features like night mode and high-contrast options has left visually impaired users struggling to engage with its platform. However, the time for change is now. By understanding the legal obligations and following the examples set by industry leaders, HubSpot—and companies everywhere—can transform their platforms into beacons of inclusivity.
HubSpot’s Blind Eye:
The deafening silence from HubSpot in response to community feedback dating back to 2019 speaks volumes. Despite clear calls for features like night mode and high-contrast options, HubSpot has failed to heed the needs of visually impaired users. With numerous posts garnering significant support and engagement in the community forums (Night mode Community Post, High-contrast mode Community Post), it’s evident that the demand for accessibility features is both urgent and widespread.
Following the Lead:
Contrast HubSpot’s stagnation with the proactive steps taken by industry leaders like Microsoft and Google. Microsoft’s integration of features like Narrator and high-contrast themes into their operating systems sets a high standard for accessibility. Similarly, Google’s commitment to inclusivity shines through in their suite of products, with features like Voice Access and Live Caption enhancing usability for users with disabilities. These companies demonstrate that prioritizing accessibility isn’t just a moral imperative—it’s also a key driver of innovation and user satisfaction.
The path to inclusivity is clear, and the time for action is now. HubSpot, along with companies across all industries, must prioritize accessibility in their design processes. Implementing features like night mode and high-contrast options isn’t just about meeting legal requirements—it’s about empowering users and fostering a more equitable digital landscape. By listening to their community, engaging with their users, and embracing the principles of accessibility, companies can lead the way towards a future where everyone can participate fully in the digital world.
Conclusion:
Inclusivity isn’t just a checkbox to tick—it’s a mindset that should permeate every aspect of product development and user experience design. As we move forward, let’s not just meet the bare minimum of legal requirements; let’s aspire to create platforms that are truly accessible to all. Together, we can build a digital world where everyone, regardless of ability, can thrive.
To those who have experienced the frustration of encountering inaccessible platforms, know that your voices matter. By speaking up and advocating for change, you are driving the conversation towards greater inclusivity. Your experiences are not just obstacles to overcome—they are catalysts for progress.
For those working within companies like HubSpot, I urge you to be agents of change within your organizations. Use your influence to champion accessibility initiatives, whether it’s advocating for the implementation of specific features or pushing for a broader cultural shift towards inclusivity. Your actions can make a real difference in the lives of countless users.
By embracing accessibility in all its forms, we can unlock the full potential of technology to empower and enrich the lives of every individual, regardless of their abilities. So let’s roll up our sleeves, join forces, and build a future where everyone belongs.
I legitimately hope for this update everyday when I sit down to work. Our company uses HubSpot and Microsoft exclusively and I started getting headaches from the back and forth between dark mode on my desktop and the HubSpot display. So much so, I just leave everything on light mode at this point to avoid switching back and forth. I can't wait until this is an available feature.
The product management lied and said this was on the roadmap. Shameful cares so little for people’s eyesight. This product is made by (removed) who don’t know how to manage a product. (edited by Community Moderators)
MUST reiterate ... dark mode is so needed. My allergies are killing me and I almost need sunglasses to deal with the Hubspot screen. Pretty laughable, I'm sitting in the dark and squinting b/c the screen is so darn bright ... ugh!
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