HubSpot Ideas

JimMartin62

Need to enable some type of captcha on ChatBots

We turned on our ChatBot the other day and now we are getting a ton of spam coming in through it that we cannot control the same way that we control inputs to CTAs/Forms via the captcha we have there. I have seen examples of where a form /captcha are inside of a chat window before and this would be very good to have with HubSpot?   Unforotunately at this time, we have to turn off the ChatBot until we can manage the spam coming

25 Replies
AuroraDM
Member

We really need this to be implemented! 

JLavery
Contributor | Diamond Partner

Is there any update on this? Really need this functionality for a client to filter out their spam!

BBrockbank
Member

Hello? Is anyone from HubSpot monitoring this forum? This is almost a three-year-old question without a response. Live Chat is useless without a re-captcha form.

JIgnacio
Member

HubSpot Support recommended I upvote this idea. Looks like it was submitted years ago with no more feedback gathering or implimentation in sight.

JimMartin62
Member

We still have no plans to use a Chatbot based on what was submitted 3+ years back, I have no faith that HubSpot has seen this, understands the implications or really cares.  Just another functionality checkoff for the next sale they want to make