HubSpot Ideas

SPerez0

Need the ability to view reports in percentages

We need the ability to view reports in percentages. Our KPI's are based on meeting specific percentages for each quarter and year. We need to report on response times,  CSAT's, time to close tickets, etc. 

4 Replies
chris-pallett
Participant

Similar requirement here.  I want to have a check box on the Company screen and then report on the percentage of companies that have that checkbox ticked.

 

The scenario, is that we have a "multiples checkbox" to track which services of our portfolio are taken by which companies.  If I then offer a service called "car park management", I would like to know what percentage of my client base have taken it up (and group by Company Owner to measure sales rep effectiveness across the portfolio too).

emilybright
Participant

Would also like to see this! I want to track what % of our close/won deals are self sign-ups vs proposals over time.

CPeters7
Member

Yes, this would be much appreciated. Percentages are generally more useful than absolute numbers. Since percentages appear when hovering over data, it seems the significance is recognized and could easily be implemented.

SBiddy
Member

Same! We operate on percentages for most of our sales activity KPIs. This would be so helpful.