HubSpot Ideas

msantourdjian

Need a credit memo or partial refund options available for paid invoices

Hello Hubspot. 

 

Not sure if i'm missing something, but I can't find any way to issue a credit memo or partial refund for an already paid invoice. 

 

We collect payment in full from our clients upfront for services we render. In this situation, one of the services weren't required after the payment had been made and we needed to issue a partial refund. 

 

The problem is that there is no way for us to account for this refund and tie it to the invoice in hubspot. 

 

Please help!