I have run into this issue a few times now and have stoken with support but seems that what I'm currently doing is the only way for it. I am looking to have the automatic ticket created when a form is submitted to have the client/company name assosiated with that ticket be in the tile of the ticket. Right now every form submitted no matter who the client is creates a ticket names "new ticket created from form submission". Although this is a great feature and inside the ticket is the client information I would like it to be easier for my staff to see from their pipeline who each client is without having to open the ticket and edit the name.
Right now this is what one of my pipelines looks like and you can see how it would be confussing to the viewer:
This would be a huge help to me and my team!