HubSpot Ideas

LauraneM

NPS trigger (re-enroll contact after new purchase)

As a Customer Success Manager, I want to send my NPS campaign to every client, who just signed a contract (wether it's his first contract or 2nd / 3rd...).

In Hubspot, I select the personnalized trigger.

Problem: Today, re-enrollment of a contact is not possible when a new transaction (a new contract) occures.

Solution : enable re-enrollment of a contact, when using a personalized trigger, if a new transaction is created

 

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1 Reply
finn
Top Contributor

+1