HubSpot Ideas

smarcher18

NPS targeting using company properties

We'd like to target our NPS survey based on Company properties, rather than Contact properties.

 

We have a custom integration that puts Company-specific information the HubSpot Company object (i.e. start date for premium account, end date for premium account, subscription type, etc.). It would be helpful if we could target NPS survey (the lead flow-like float-in survey) as opposed to the e-mail, so that the survey could be presented to all associated contacts when the visit a specific webpage.

 

This would help us target and engage the right customers without putting company or subscription details on each and every individual contact record.

HubSpot Updates
Re: NPS targeting using company properties - changed to: Delivered
September 12, 2018 02:25 PM

DELIVERED Heart

September 10, 2018 11:03 AM

Hi Sara! You can now trigger surveys off Company, Deal, and Ticket properties Smiley Happy

3 Replies
cambria
HubSpot Product Team

Hi Sara! You can now trigger surveys off Company, Deal, and Ticket properties Smiley Happy

smarcher18
Contributor

Thanks Cambria!!! Can you mark this delivered somewhere? V excited about this

cambria
HubSpot Product Team

DELIVERED Heart