Hi everyone! My name is Hallie, and I'm a Program Manager on the CXM Team. This idea is on the product team's radar, and they're working on a broader refresh of the portal and will be adding some highly requested features. As soon as more info becomes available to me, I will update you all here. Thank you all for your continued patience and feedback!
We appreciate the customer portal, but currently cannot use it, as we need to support multiple languages here in Europe. Currently our sites are in 7 languages and some of our landing pages in 12 languages.
We cannot decently take our customers to a customer portal that is not in their language. Until there is multilingual support, the portal will be unusable.
I also see this problem across several of my client portals. Most companies which work across several languages, regions will have this requirement of offering customer portal in more than one language.
Please HubSpot team can you feedback on when this may go into beta?
Highly needed and we can't explain our customers for e.g. in China or France, why they need to use/see/read an english main menu. they are aksing as well why all menus of the webside are localized, also within the partner portal (we are simply using protected webpages for it) but within customer portal not. Can't understand it by my self.
All of the other content is supported in multi language but yet the only thing thats not is the customer portal. And why I can live with a english menu of the portal I need to be able to have the new ticket form in multiple languages.
Hi everyone! My name is Hallie, and I'm a Program Manager on the CXM Team. This idea is on the product team's radar, and they're working on a broader refresh of the portal and will be adding some highly requested features. As soon as more info becomes available to me, I will update you all here. Thank you all for your continued patience and feedback!
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