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The multi knowledge base feature is something that we need urgently! Any updates on the release?
I'd also love to have another solution in the meantime, especially for the chatbot search. I'm using categories to separate the products, so just being able to filter the chatbot search for a specific category would solve a lot of problems.
This would be helpful for us as well as we not only run multiple brands, but we also have different kinds of relationships to multiple types of suppliers/vendors. We will make do for now but likely look into putting our KB in a seprate CMS or microfrontend, or migrating to a dedicated knowledgebase / support product.
Yes, this please! Wanted to use one knowledge base internally, another for our fleet of drivers, and others for our customers and their end users. Will have to look for another solution for our internal use now.
I too have the same need for multiple Knowledgebases. I have one instance with three distinct brands which will have differing content. As it stands we can only create a knowledgebase for one brand whilst the others will not have this customer support.
Please let me know if there is any progress with this.
I completely appreciate that this feature would be useful for you. Therefore, I would recommend upvoting the post here as it is already in planning. By doing so, you will be notified the moment the status changes!
My wish is to have another site that will work as a knowledge base, but this one will be for developers. I'd like to separate this one from help.mysite.com and have a different URL, correct. Which will be developers.mysite.com.
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