HubSpot Ideas

1975920

Multiple Email signature

Hello, 

 

Can you please make it so I can switch my signatures when i email from hubspot? I need to tailor it to fit the different types of people I speak with. That would be very helpful! Thank you! 

Mises à jour HubSpot
Statut mis à jour : Being Reviewed
February 26, 2024 03:24 PM

Hi everyone! I am updating this idea to Being Reviewed as we consider if we'll be able to deliver it this year.

March 22, 2021 09:04 AM

Hi @NCO! The Ideas Forum Users Guide does a great job addressing this and other questions so I'll quote it here:


How long does it take for my Idea to get built?

It entirely depends on the traction your Idea receives from other users and the feasibility of the feature request. While the general rule is that the more popular a thread, the more likely it is to receive consideration from our Product team, this is not a certainty. An Idea may receive a high amount of upvotes, but if the feature isn’t able to be produced due to a technical, ethical, or legal reason, no amount of upvotes will be able to change that. That being said, sometimes our Product team finds a unique Idea with only a handful of upvotes and decides to move it into development. 




To answer your question directly: no, there is no necessary threshold this idea needs to reach for us to realize the value it would have. Simply put, there are too many other competing priorities, not just user requests, to allow us to prioritize this in the next few months. I'll be back with an update if and when that changes!

Statut mis à jour : Not Currently Planned
March 19, 2021 04:47 PM

Hi everyone - Thanks so much for your comments and engagements on this thread. We take your feedback very seriously and have been tracking the popularity of this request. We don't currently have the bandwidth to tackle this work right now, so I'm updating the status of this idea to reflect that. Apologies that it's not better news, but I will be back here with an update if and when we are able to move forward with this!

200 Commentaires
SMontreuil
Membre

I totally agree on this, I need multiple email signatures.

drm237
Contributeur

I also agree that Email Signatures should be customizable per alias.  The entire point of an Alias is to have a different sending persona.  We use ours for multiple brands, so being restricted to just one email signature makes aliases fairly useless.  Gmail implements signatures this way and that approach should be copied.

SlimBob
Participant

I'd like to be able to have multiple email signatures.

 

This would allow me to have the most pertinent information in my email signature without the burden of manually updating it when my standard email signature isn't a good fit.

 

For example, I communicate with customers, partners, and vendors. I would love to be able to have a different email signature for each of them.

 

You could tie this potentially into pipelines, objects, and lifecycle stages.

 

A few examples would be different email signatures per pipeline, different email signatures for deals versus tickets, or different email signatures based on the lifecycle stage of the contact.

Iffah
HubSpot Employee

Commenting on behalf of a customer. Multiple email signatures would allow them to use HTML in their signatures since the template workaround does not support this. 

TimTTay
Membre

Yes, please. Can't believe this isn't already an option. I've been using the Hubspot Gmail extension, but it's really buggy and affecting my inbox so I've been trying to send all of my emails through Hubspot, but not having a customizable signature for each alias is a deal breaker.

Greenway
Membre

I completely agree also!

PCarey
Membre

As many other people have said this would be great so that we could send different signatures based on the type of person we are communicating with. This would be a cool feature, even after 6 years of it being requested.

warfieldgb
Membre

I have become bored with being ignored and hav found another solution to this problem: CANCEL MY SUBSCRIPTION.

 

My guess is that while HubSpot probably started out as a great idea, it has grown into just another big stupid company. I am on an active campaign to get as many of these out of my life as possilbe.

 

Bye, HubSpot.

RyanDowson
Membre

I agree with @warfieldgb. I'd been waiting for this critical and necessary feature update for many years. It's essential to my business and, without it, has created tremendous challenges. Looking at your current share value and trending (not to mention the recent layoffs of 500 employees), it might be in your best interest to listen more closely to your user base. 

 

To the Hubspot team: I have already cancelled my subscription and am transitioning to another CRM that offers the same core features for 30% of the cost of your platform - and one that also allows me to have AS MANY EMAIL SIGNATURES AS I WANT! 

 

 

Buh-bye,

Another lost customer

JHutchinson6
Membre

Multiple email signautres would be very helpful.

margarita
Membre

Yes, this would be very helpful! I do not understand why HubSpot doesn't fix something this easy. 

margarita

margarita
Membre

I have seen this request in other parts, so it seems like there are a lot of people that need it.

Please, please HubSpot, put some time in adding this neat and easy feature for 2023. It has been years waiting...

REssenburg
Membre

Like many reps, I cover a territory that covers multiple states. Mulitple state, timezone coverage is routine in Sales.

 

I want to give a "personalized" approach to my emails, I sense it would optimal if the client saw a local address where our office has representation.

 

For example, if calling on clients on the E Coast, I want them to see a footer from one of our E Coast offices (not from the West).

 

 i would like to request that HubSpot allow users to toggle email per email, per Sequence, to our local offices.

 

This would be a great change and customize the experience.  

TomCrossley
Membre

Hi @REssenburg,

 

If this is for marketing emails there is a way to do this combining smart content and personalisation fields on the contact record.

We have a similar approach where some of our marketing emails have the signature of their sales consultant (contact owner). We created lists based on contact owner and then created a smart content block for each signature. All blocks are added to the email and then the correct one based on list membership is shown to the contact on send.

So in your example, if you created a "local office" field on each contact record you could create a contact list based on local offices and use that to trigger the smart content block. You could look to set up a workflow assigning a local office based on another field such as state (depending on how your business operates) meaning it will be automatically generated for when you come to send marketing emails.

The Hubspot footer will remain static on all marketing emails but as a work around it allows you to create more personalised emails to send as marketing emails.

 

 

Hope this helps,

 

Tom

Bob2245
Contributeur de premier rang | Partenaire solutions Platinum

Yep, upvote! Just had a client ask about this and seems to make sense to have something like this in businesses with multiple regions/business units/brands/labels.

Bob2245
Contributeur de premier rang | Partenaire solutions Platinum

Yes, would be a cool feature to have! Just had a client ask about this as well.

Robse89
Participant

Hello everyone,
Good news - we have solved this problem with CodeTwo (https://www.g2.com/products/codetwo-email-signatures-for-office-365/reviews)

 

I have 3 different email addresses (all in one M365 tenant) and with CodeTwo the signature can be set client-side (Outlook or Outlook Web) or server-side.

 

We use server-side with the hashtag #signature and my email address is set as sender on 3 signature rules and the hashtag triggers the signature.

 

My signature setting in Hubspot is just #signature.

 

The configuration CodeTwo and M365 is a bit more complex, but very good and you can control your signatures centrally in the future.

 

Have fun with it!

 

c2.png

 

hs.png

MilenaRedGR
Participant | Partenaire solutions Elite

Same here. Would be very handy to switch between signatures!

JWormmeester
Membre

We are hndeling different languages even Outlook can handle different signatures. So HubSpot on the go and provide this ASAP

ABeatty
Membre

This would be VERY beneficial for our team!