Multiple Domains per Company

Use Case: Company utilizes secondary domain for email while the primary domain loads their website. Example: www.company123.com uses @co123mail.com for email.

 

A secondary domain option, with the abilility to add a list of domains associated with the parent company, allows us to track leads via email using the "Auto Create / Associate" feature without manually creating the contact for the parent company.

HubSpot updates
38 Replies
indieweb
New Contributor

I was just able to merge two companies without any issue.

 

I do feel however that this is a bit of a "hack". Why can't we just manually associate multiple domains with a company? It's a very, very common practice for companies to use multiple domains - for all sorts of reasons and applications.

essell
Occasional Contributor

This is an important feature for us as well. We are currently maintaining our own "Email Domains" field, but unfortunately creating contacts through the API causes automatic new company creation and association to happen. Please consider this feature!!

Suttungr
Occasional Contributor

Yes, multiple domains should be possible without first going through the merging process.

LeFrench
New Contributor

+1

boz928
New Contributor

Two years without a resolution? :-( 

vin_newuser
Visitor

++1 to this idea. This is a critical feature for us in a CRM!! Many companies have multiple domains. 

 

Can someone from hubspot address the status of this request??

ClemOaky
Occasional Contributor

Completely approve that this idea needs to be developed. In many instances Commercial URLs are not the same as Email domains.

Furthermore, many companies use different aliases.

The workaround to deliberately create a duplicate to solve this is not acceptable in our case.

DeKoning
New Contributor

I would like this done as well. It seems insincere and potentially confusing to have to create dummy company or contact accounts to have to register a lead, which is based on URLs. If anyone has a suggestion for registering multiple domains associated with one contact or company, that may be different from @AllenHelms's (thanks, Allen!), please let me know.

jakespirek
Occasional Contributor

How is this not already a feature?? Super common with educational orgs to have a different email domain than their web domain.

MrRobot
New Member

+1... 

RizzzO
New Contributor

+1 

 

Would be hugely useful for us. 

VojtechV
Visitor

We really need this feature... it's been here for a few years...

TristanC
Occasional Contributor

+1

 

melaniebell
New Contributor

This makes so much sense to add. My clients would really benefit from this functionality.

cscheible
New Contributor

+1

CRaiG123
New Contributor

Yes, this is needed as many companies in my CRM have mutliple domain names, for website as well as email.  I've importeed from a competitor CRM .  When I merge to companies, I get both domains listed as e.g. "cityofnewburyport.org AND newburyportct.org" with the and in middle.    See the example below.

 

 

When I manually add the second domain with the newburyport example.pngAND inserted, it doesn't save it and flags an error.  Seems this would be an easy fix!  It is very frustrating AND time-consuming since the contacts DO NOT associate with the company and I have to go manually add them.

cscheible
New Contributor

Yes please, we need this feature!   It's a bit messy to use parent/child relationships.

jebcashin
New Contributor

Allowing the company domain to be a multi-value field is a great idea. First postion could be primary (for reporting / display.)

 

We have many clients who use multiple domains for email, yet all the same company. One of our largest clients @bankofamerica.com is going through a multi-year transition to @bofa.com, for example. 

 

But we see it with small clients like ascendfcu.org who first bought that domain and later was able to get the shorter ascend.org. Their employees are using a mix of both domains for email.