HubSpot Ideas

JStamm

Multiple Customer Service/Ticketing Portals

We need the ability to create more than one Customer Portal where customers can login to view and update their service tickets. Would be nice to be able to create multiple portals and connect them to the appropriate pipelines as needed. Each portal would then have a unique URL. 

 

Our specific use case is we have separate divisions in our company that work with different customers and having the ability to offer different portals with different branding is what we need. 

4 Comentarios
LRosenberger
Miembro

Good idea, we'd appreciate such a feature as well.

PMeyer5
Miembro

Would really appreciate if Hubspot could implement this functionality. 
See also: https://community.hubspot.com/t5/HubSpot-Ideas/Multiple-Customer-Portal-Domains-With-Business-Units/...

DStaat
Participante

Hey @JStamm

I'm David from the hapily support team. We have a Customer Service Portal app that can help! It allows you to create and customize a customer portal with your own specific branding. Check it out here.

Let me know if you have any questions. I'd be happy to hop on a call with you!

Best,

-David Staat

trigaudias
Miembro

Yes, it is probably the biggest disapointment from hubspot. Knowing the price, that it cannot support multilingual ticketing portals