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Multiple Contact Owners

nolanmcc

Please Please Please allow for multiple contact owners. We are a medium sized firm where practitioners need to share contacts as relationships often overlap. Currently HubSpot's contact owner field only allows one person to own the contact. If we want to lock down contacts so people can only see their contacts they enter then there is seemingly no way to share contacts without creating teams or elevating user permissions which creates a whole host of problems.

 

The technology is essentially there for Hubspot with the Collaborators field on a deal record. You can lock down a deal but provision someone access when you add them as a collaborator. This is exaclty what we want but for contacts.

 

This is absolutely neccesary and I know we can figure out workarounds but still its frustrating to not have this in place.

3 Replies
kaious
Top Contributor

Agree – I'd extend that to adding collaborators on all CRM objects (outlined my reasons here)

RValentine95
Member

This is critical to our business.  We need to keep access to company information limited to those who have ownership, but, we have some companies who have multiple owners supporting it.  This creates a significant workability issue.  

cecionyi
Member

This is critical, especially with the Enterprise subscription, we are meant to manage multiple brands at once, some contacts are shared for different brands meaning we have different staff handling the contact for the brand they look after.