Multilingual Knowledge bases?

[The_Dude]

What is the timeline for multilingual knowledge bases?

We have a multilingual SaaS platform that can be quite complex that requires a robust multilingual knowledge base.

[The_Dude]

People will be added to the beta on a weekly basis. Anyone who had submitted the form on or before May 28 have now been added to the beta.

[The_Dude]

@finn @davidwimi apologies. The form is fixed now.

[Guillaume-B]

Another upvote for this !

This is not juste a "nice have" feature bug a realy "must have" one !

[louischausse]

@Apic_Timothy , 

Find the original post here:

https://blog.hubspot.com/customers/the-evolution-of-knowledge-base

Best,

[JoeMayall]

Hi folks!

Thanks for bringing this to our attention! After hearing your feedback, our Product team has moved forward with developing a multi-language Knowledge Base. We'll keep this thread updated with any developments.

Best,

Joe

[Striker]

Hey Joe,

glad to hear that. For me to late. I waiting since 4 month and already a sales guy of you promised you have this on "the roadmap, in development, in progress, ongoing".

I know development - I know the multi-lang problems. It will take min. 2 -4 month...

[DanielGarcia]

We need a multi-language Knowledgebase, it is really necessary to give support to our multilingual customers. 

[jochenvp]

Any ETA on this?

[thibaultponcele]

Any ETA already? To know if we move to another product or not?

[paulrice]

We need this too!

[Apic_Timothy]

I really would like an ETA also. We are transitioning to a multilingual KB and use Hobspot for sales/support/marketing. It would be really annoying to have to implement a different system now...

[DannyH]

Good news that this feature is on the roadmap, it will be a great addition to the ServiceHub.

[JoeMayall]

Hi everyone! 

I'm happy to hear so many of you are eagerly awaiting this feature. I can confirm this feature request is currently being developed, but as a rule, we don't provide estimated dates of delivery.

This ensures we meet your expectations and deliver high-quality features. More info can be found on the Ideas Forum Users' Guide.

Best!
Joe
Ideas Forum Manager

[Striker]

Dear Joe,

I totally understand not to provide a date. I would´nt do it as well.

Trade off: No planning possible on customer side -> lossing opportunities.

As you wrote "feature request is currently being developed" this means it is in a sprint and code is produced?!

[ersinyilmaz]

Almost 18 months have passed since the first post.

Hopefully, it will be published as soon as possible.

[wladjdeb]

any timeframe for this high demand request ?? very important for us as well !! 

[tdunker]

+1

[davidwimi]

+ 10 000 000 000 000

[Yanel]

Today it is essential to have a multilingual knowledge

[StephanSchulz]

@JoeMayall As the last official update on this topic was on 26-FEB 2020 - would you mind to share some further information with your customers?

Just to remind you: This was first brought up 26-JUN 2018.

Best

Stephan

[cl77]

Are there any updates on this yet?

[finn]

+1