Adding another level to the subcategories would help keep information together and make the knowledge base easier to navigate.
1. Category (shown on help center home page)
a. Subcategory level 1
i. Subcategory level 2
- article 1
- article 2
- article 3 ..... etc.
a. Product A
i. Feature A
- articles related to feature A
ii. Feature B
- articles related to feature B
b. Product B..... etc.
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