Multilevel categories


Adding another level to the subcategories would help keep information together and make the knowledge base easier to navigate.




1. Category (shown on help center home page)

    a. Subcategory level 1 

          i. Subcategory level 2

              - article 1

              - article 2

              - article 3 ..... etc. 


1. Products

     a. Product A 

          i. Feature A

              - articles related to feature A

           ii. Feature B

               - articles related to feature B

     b. Product B..... etc. 


1 Reply

Yes, I think this is very important for creating Knowledge Bases that are easier to navigate and are aesthetically pleasing