Multi-language support for email subscription pages

 It would be great if we had multi-language support for the email subscription pages. We should be able to tailor all of our pages to our clients' preferred language.

72 Replies
Regular Contributor

Dear Hubspot support team,

It's now almost 18 months since this enhancement has been requested and it seems its resolution status is still "in planning"??!!??

This true multilingual support for the email preference page is absolutely a MUST have feature! It's a non-sense to redirect our French, German, Italian, Spanish or Brazilian prospects and customers to such an English-only page. It's just non professional and non consistent with the fact we're communicating to them in their mother language!

Please give us a clear release date for this feature!

Thanks

updated to: In Beta
HubSpot Product Team

We're excited to announce that we're kicking off a private alpha for our new multilingual subscriptions feature - we will be sharing details once we are prepared to release an open beta for users to sign up and gain access. 

Occasional Contributor

Yes please share the beta subscription! We have the same problem with 15+ languages managed and only English options for subscriptions.

Occasional Contributor

Yes, we'd love this feature! THANK YOU! 

Regular Contributor | Platinum Partner

We really need this function!

Will it be possible to show different subsctioption types for the different languages? Some of the subscription types may not be used in some countries. 

 

Occasional Contributor

This would be really good for us to, we're sending out emails in French and English so would need a few system pages translated. 

Occasional Contributor

Hey, 

i'm not sure if this covers you need completely but did you check the "Multi-Language Subscription Preferences" module in the marketplace?

We had the same issue with several languages and now at least everyone can understand what the system texts are about. Its using the bowserlanguage and supports 18 languages so far.

 

Top Contributor

Thanks for this.  This "Multi-Language Subscription Preferences" module works well and as you say uses the browserlanguage setting of the user.

 

There are system pages which are not yet multiplanguage.

- Unsubscribe backup page (enables users to unsubscribe to all subscriptions)

- Subscription update confirmation page (confirming the changes made in unsubscribes and email preferences)

 

We have used custom Java script (using browserlanguage setting) to render text in different languages in these pages hopefully they are on Hubspot's  product map to become multi language as well.

New Contributor

Absolutely mandatory 🙂

Can you please contact me when the feature goes to Public Beta?

Thanks

Cédric

Occasional Contributor

We really need the function to setup different subsctioption types for different languages!

New Contributor

Including email subscription types!

New Contributor

Has there been any progress on the beta? this is an ongoing issue that really needs ressolving. 

 

Thanks, 

 

James 

Regular Contributor

Can`t wait for beta tests, it will be very helpful!

 

New Member

Hi there,

We are in urgent need to have this feature for our services. Being an international company requires the availabilty of different languages, footers, and therefore a multilanguage DOI Process.
Also, we were promised this feature when we signed up with HubSpot in the first place. I am quite dissapointed to not see this feature live yet - Please invite me to the beta asap.

Regular Contributor

@Tobias-IL Idea was subbmited in 2017. We have half of 2019 and it`s still in beta.....  don`t expect quick action 😛

Top Contributor | Platinum Partner

Do we know if the beta functionality is just a google-translate type module? There is already one in the marketplace but the translations are automatic and not accurate enough.

 

Seems the ideal solution would be to be able to select different templates for each brand domain/subdomain. We have clients with 2 brand domains, they don't want users to be shown unsubscribe options for brands they've never heard of or interacted with.

Occasional Contributor

Hello,

 

any news about the public beta?

Thanks a lot.

Radek

Occasional Contributor

What's happening with this? Any udpates? 

Regular Contributor

Having different language modules for unsubscribe/manage preferences in the drag-and-drop email editor, as well as multilanguage support for the preference page is vital for us, too. 

New Contributor

As a company with international clients a multi language support for the email subscription preference page is a must-have!!!

We are expecting this feature in an internationally deployable tool.