Re: Multi-language support for email subscription pages

It would be great if we had multi-language support for the email subscription pages. We should be able to tailor all of our pages to our clients' preferred language.

HubSpot updates

70 Replies

New Contributor

Dear Hubspot support team,

It's now almost 18 months since this enhancement has been requested and it seems its resolution status is still "in planning"??!!??

This true multilingual support for the email preference page is absolutely a MUST have feature! It's a non-sense to redirect our French, German, Italian, Spanish or Brazilian prospects and customers to such an English-only page. It's just non professional and non consistent with the fact we're communicating to them in their mother language!

Please give us a clear release date for this feature!

Thanks

HubSpot Product Team

updated to:

We're excited to announce that we're kicking off a private alpha for our new multilingual subscriptions feature - we will be sharing details once we are prepared to release an open beta for users to sign up and gain access.

Occasional Contributor

Yes please share the beta subscription! We have the same problem with 15+ languages managed and only English options for subscriptions.

Occasional Contributor

Yes, we'd love this feature! THANK YOU!

Occasional Contributor

We really need this function!

Will it be possible to show different subsctioption types for the different languages? Some of the subscription types may not be used in some countries.

Occasional Contributor

This would be really good for us to, we're sending out emails in French and English so would need a few system pages translated.

Occasional Contributor

Hey,

i'm not sure if this covers you need completely but did you check the "Multi-Language Subscription Preferences" module in the marketplace?

We had the same issue with several languages and now at least everyone can understand what the system texts are about. Its using the bowserlanguage and supports 18 languages so far.

Regular Contributor

Thanks for this. This "Multi-Language Subscription Preferences" module works well and as you say uses the browserlanguage setting of the user.

There are system pages which are not yet multiplanguage.

- Unsubscribe backup page (enables users to unsubscribe to all subscriptions)

- Subscription update confirmation page (confirming the changes made in unsubscribes and email preferences)

We have used custom Java script (using browserlanguage setting) to render text in different languages in these pages hopefully they are on Hubspot's product map to become multi language as well.