Multi language support for GDPR message in chat

jjin

It is currently not able to choose the language for GDPR message in message (chat) tool. It would be great if it supports multi language for the GDPR message. (Not only the context but button also.) 

 

3 Replies
maris7
Participant

I agree, since I use for instance english and italian, and GDPR content it is very important to be understandable to the users, should be improved 🙂

Status updated to: Delivered
hroberts
HubSpot Product Team

GDPR system default messages should automatically translate based on browser language, see the "contextual widget data" section here: https://knowledge.hubspot.com/articles/kcs_article/conversations/change-your-language-for-the-conver.... If that's not happening, please reach out to support!

SDfujiwara
Member

We have tried to contact your support center in Tokyo however they lead us this page.  It seems NOT working the translate system in GDPR ( in chat bot ). Pls help!