HubSpot Ideas

FelipeFelix

Multi language property names

Hi there!

 

I would like to have the ability to create multi-language property names for internal use.

 

My company database is entirely in English and my Dev, Product, Data and other more technical users prefer to use HubSpot in English as well.

However, Sales, Customer Success, Collection, and Customer Experience teams prefer to use HubSpot in Portuguese (our country's main language).

 

HubSpot default properties usually are translated from English to Portuguese, but we use a lot of custom properties because of our business needs and in these properties, we can't auto-translate based on our employee's HubSpot language. This generates a little friction because technical users want our CRM property naming like our database (English) and operational users want our CRM property naming in our country's language.

 

If a could manually insert the default property name (English) and the translated one (Portuguese) this problem would be solved.

 

Best,

Felix

HubSpot Updates
Delivered
January 06, 2025 06:56 AM

August 08, 2024 10:10 AM

Hi everyone - another quick update - it is now possible to import .XLSX (Excel) files when using the beta Translate custom CRM data. The goal of this change is to reduce the likelihood of errors when importing (e.g. encoding issues). 

 

Also, this feature now supports custom properties including custom pipeline and pipeline stages, as well as custom object labels. 

May 06, 2024 09:19 AM

Hi everyone - a quick update - Enterprise customers can now opt into the beta: Translate custom CRM data directly via Product Updates (no need to request via a Customer Success Manager).

April 29, 2024 07:06 AM

Hi all! There should be a CSAT survey in-app for beta users where you can leave feedback. Another way to provide feedback is to communicate to your CSM, who can pass feedback to my team diectly. If you are in the beta and have a pressing question or issue, please reach out to the Support team, that is the fastest way to get issues resolved. 

Pipeline stage properties translations (including lifecycle stage) are not yet included in the beta. Additionally, this beta will only impact pipeline stages that can be edited (it will not impact any translations of default pipeline stages provided by HubSpot that cannot be customized). 

In Beta
April 22, 2024 07:41 AM

👋 Hello! I'm Rachel from the HubSpot Product team. Sharing an update - we have a beta in its early stages called Translate custom CRM data. In the current stage of the beta, you can create translations for custom properties, excluding custom pipeline and custom pipeline stage translations. During the beta, the ability to translate other custom data such as custom pipeline and pipeline stages will be added. 

 

This is an Enterprise feature. To learn more details, or to join the beta, please contact your Customer Success Manager so they can request beta access on your behalf.

 

Thank you for your feedback!

63 Replies
SealaB
HubSpot Employee

Glad to see this BETA feature introduced

rwebb1
HubSpot Product Team
 
MHolzer
Contributor

@rwebb1 

It would be amazing, that if you create a product and a knowledge base article for it that it alteast contains all of the important information

https://knowledge.hubspot.com/object-settings/translate-custom-crm-content

Like either write it in there that this is designed for apple users and macbooks or put it somewhere that you need to open the exported file via google sheets.

I have to find it out on my own that using excel with this and opening it is a nightmare. Exports dont work properly!! (you have to format the cells because they are not in one) and Imports dont work at all since the hidden comas in the file dont let you import it.

SO IF YOU DON'T FIX THIS BROKEN SIDE OF THE SYSTEM ATLEAST PUT IT SOMEWHERE THAT THIS IS DESIGNED FOR APPLE USERS (MACS) and GOOGLE SHEET USERS.. Like come one how lazy or how little do you know about your own product? i literally lost prob like 50 working hours bc of this!! just trying to format normal excel and trying to make it work to import, just bc you guys don't know your product or don't care about other systems, which is baffling since  100 Mio Users is more then 61 mio users 🙂 

MHolzer_0-1736843498547.png

So Please  just put a:
"Please note:"

somewhere that this is designed for apple/google sheets and that you should use these systems instead of excel!
Thanks!