I would like to have the ability to create multi-language property names for internal use.
My company database is entirely in English and my Dev, Product, Data and other more technical users prefer to use HubSpot in English as well.
However, Sales, Customer Success, Collection, and Customer Experience teams prefer to use HubSpot in Portuguese (our country's main language).
HubSpot default properties usually are translated from English to Portuguese, but we use a lot of custom properties because of our business needs and in these properties, we can't auto-translate based on our employee's HubSpot language. This generates a little friction because technical users want our CRM property naming like our database (English) and operational users want our CRM property naming in our country's language.
If a could manually insert the default property name (English) and the translated one (Portuguese) this problem would be solved.
Hi everyone - another quick update - it is now possible to import .XLSX (Excel) files when using the beta Translate custom CRM data. The goal of this change is to reduce the likelihood of errors when importing (e.g. encoding issues).
Also, this feature now supports custom properties including custom pipeline and pipeline stages, as well as custom object labels.
Hi everyone - a quick update - Enterprise customers can now opt into the beta: Translate custom CRM data directly via Product Updates (no need to request via a Customer Success Manager).
Hi all! There should be a CSAT survey in-app for beta users where you can leave feedback. Another way to provide feedback is to communicate to your CSM, who can pass feedback to my team diectly. If you are in the beta and have a pressing question or issue, please reach out to the Support team, that is the fastest way to get issues resolved.
Pipeline stage properties translations (including lifecycle stage) are not yet included in the beta. Additionally, this beta will only impact pipeline stages that can be edited (it will not impact any translations of default pipeline stages provided by HubSpot that cannot be customized).
👋 Hello! I'm Rachel from the HubSpot Product team. Sharing an update - we have a beta in its early stages called Translate custom CRM data. In the current stage of the beta, you can create translations for custom properties, excluding custom pipeline and custom pipeline stage translations. During the beta, the ability to translate other custom data such as custom pipeline and pipeline stages will be added.
This is an Enterprise feature. To learn more details, or to join the beta, please contact your Customer Success Manager so they can request beta access on your behalf.
This is an important feature for all customers in multilingual regions. For the customer, it is absolutely incomprehensible that the standard fields with partial dropdown content are translated into almost 10 languages and there is no way to correctly label the custom properties. The problem has been an issue for around 5 years now and still no solution in sight? Please, please, please
As this idea was submitted quite some time ago, what have the work arounds been? We are working in 12 countries with 10 language variations. Really need a solution to drive adoption. Thank you!