HubSpot Ideas

FelipeFelix

Multi language property names

Hi there!

 

I would like to have the ability to create multi-language property names for internal use.

 

My company database is entirely in English and my Dev, Product, Data and other more technical users prefer to use HubSpot in English as well.

However, Sales, Customer Success, Collection, and Customer Experience teams prefer to use HubSpot in Portuguese (our country's main language).

 

HubSpot default properties usually are translated from English to Portuguese, but we use a lot of custom properties because of our business needs and in these properties, we can't auto-translate based on our employee's HubSpot language. This generates a little friction because technical users want our CRM property naming like our database (English) and operational users want our CRM property naming in our country's language.

 

If a could manually insert the default property name (English) and the translated one (Portuguese) this problem would be solved.

 

Best,

Felix

HubSpot Updates
May 06, 2024 09:19 AM

Hi everyone - a quick update - Enterprise customers can now opt into the beta: Translate custom CRM data directly via Product Updates (no need to request via a Customer Success Manager).

April 29, 2024 07:06 AM

Hi all! There should be a CSAT survey in-app for beta users where you can leave feedback. Another way to provide feedback is to communicate to your CSM, who can pass feedback to my team diectly. If you are in the beta and have a pressing question or issue, please reach out to the Support team, that is the fastest way to get issues resolved. 

Pipeline stage properties translations (including lifecycle stage) are not yet included in the beta. Additionally, this beta will only impact pipeline stages that can be edited (it will not impact any translations of default pipeline stages provided by HubSpot that cannot be customized). 

In Beta
April 22, 2024 07:41 AM

👋 Hello! I'm Rachel from the HubSpot Product team. Sharing an update - we have a beta in its early stages called Translate custom CRM data. In the current stage of the beta, you can create translations for custom properties, excluding custom pipeline and custom pipeline stage translations. During the beta, the ability to translate other custom data such as custom pipeline and pipeline stages will be added. 

 

This is an Enterprise feature. To learn more details, or to join the beta, please contact your Customer Success Manager so they can request beta access on your behalf.

 

Thank you for your feedback!

50 Replies
Bas-EY
Member

Would love this too please!

OMutluer
Member

Needed!

ICABEZAS
Member

+1

ViniciusLeite
Participant

HubSpot is expanding worldwide! It's a must have upgrade at this very moment.

RBlanchard
Member | Platinum Partner

Agree! We need this basic feature, too.

 
 
 
 
ICABEZAS
Member

Please everybody like, comment and share this idea, we need HubSpot to do something about it !!

SealaB
HubSpot Employee

upvoting for customer

NJ_001
Contributor

Need this also!

rh7
Contributor

How do you work around? Do use other tools that integrate with HubSpot? E.g. TypeForm, Power Pages?

Benoit_Ethier
Member

We need this badly!

RSoffiato
Member | Diamond Partner

Hello, any news on this topic? This feature is crucial for large/enterprise projects! 

OMutluer
Member

+1

FLE-DEIST
Member

It's so important, i couldn't imagine this is not already done. 

Matze
Member

We also have offices across multiple countries with different languages and need this!

AMcGonagill
Member

Yes please. English / spanish organization and we are hacking it with putting all of our custom fields in multiple languages.

Roger
Contributor

This is an important feature for all customers in multilingual regions. For the customer, it is absolutely incomprehensible that the standard fields with partial dropdown content are translated into almost 10 languages and there is no way to correctly label the custom properties. The problem has been an issue for around 5 years now and still no solution in sight? Please, please, please

ACandian
Contributor | Diamond Partner

Making Hubspot multilanguage but failing at giving translatable custom fields it's a severe lack of consistency.

Remember that Hubspot is used by PEOPLE.

Also some default translations are not really nice.

This is a key feature to give Hubspot any real credibility worldwide

FrancoB
Member

I am really surprised that we have to discuss this at all.
In my opinion, this requirement is a matter of course.

CarlosC
Member

+1

ASeymour52
Member

As this idea was submitted quite some time ago, what have the work arounds been?  We are working in 12 countries with 10 language variations.  Really need a solution to drive adoption.  Thank you!