HubSpot Ideas

SFeast

Multi-Step Forms - scroll to top on Next

When users click "Next" on a multi-step form, they are not moved back to the top of the form/page. E.g. they are on a step with many fields so they have scrolled down to complete it — upon clicking "Next", they are taken to the bottom of the next step and must scroll back to the top.

 

Because of this, fields can be easily missed. I believe users would expect to land at the top of every new section, regardless of the number of fields.

 

This happens on both standalone and embedded forms. It is particularly an issue on forms where multiple steps in a row have enough fields to require the user to scroll down the page. The issue impacts users with lower resolution screens the most as they naturally have to scroll more and sooner.

6 Replies
Sebas_Gonzalez
HubSpot Employee

+1

TBranscum
Member | Platinum Partner

Absolutely needs to be fixed!

TZimmermann3
Member

Thank you very much for the suggestion, it is really painful for long forms! 

EDelisle
Member

HubSpot Team, this is a must in multi-step forms.

AGermain9
Member | Diamond Partner

Would be so helpful ! 

flipflopflower3
Participant

This type of form is useless without that functionality. It's confusing to a user who will likely abandon the form out of frustration.