HubSpot Ideas

gsatwik

Multi-Select Drop Down Field for Forms

The idea is to have a Multiple Select Drop-down, which can enable a form visitor to select multiple options for a property by clicking on a dropdown and searching for an option. This would essentially be an altrenative for Multiple Checkbox Field Type, for when there's too many options in the property.  


I've recently faced this issue, where I have a Contact Property field with about 250 different options, with the ability to have multiple options associated to the property. I need to insert this Property into one of my forms, and I find that having this property as a Multiple Checkbox means that the form becomes extraordinarily long, and I have to make the user scroll through each and every option to find the ones relevant to them, along with scrolling through all the 250 options to get to the next form field.  This makes for an incredibly bad user experience on the form, and I'm bound to have an insane bounce rate due to this. There seems to be no other usable alternative as of now. I'm using a multi-select dropdown in my Jotforms at the moment. As much as I'd love to move all my forms to Hubspot, the lack of this field type makes it quite difficult for me. 

The form I'm using now looks like this: 

Screenshot 2020-01-17 at 14.42.12.png

124 Replies
terencejohncort
Participant

This will be game-changing. Please make it happen!

MRTucker
Participant

Yes we would love this option as the forms do look very messy with the current multi-choice layout

Daniel_13
Participant

+1 this should 100% be an option for Hubspot forms. Having a checkbox property already displays perfectly as a multiselect dropdown in the Hubspot UI - so I do not see why it cannot have the same functionality when used on a form without having to custom code the form to get it to display as such

CourtPatel
Member

I ran into this issue today and am in need of this functionality as well. Please make it happen HubSpot team!

DConti
Member

Having a form field option for multi-select dropdowns is a MUST

jpeluso
Participant

What's funny about this is that Hubspot has this feature in SEVERAL places throughout the platform, but it is not made available for use. I had to pay a developer some decent money to make this happen with one of our properties. 

EugeniaM
Member | Partner

I absolutetly agree with this recomendation. I work with some clients and all of them ask for something like this

cjmaurer1
Participant | Platinum Partner

Yeah, I can't upvote this enough. Simply not allowing a multiple checkbox option format as a dropdown in a form is forcing me to look into other form builders for application/onboarding forms for my agency and some of our clients. I would much prefer to build these forms in HubSpot.

DSchwartz
Member

Currently in a form property field, you can either select a single option from a dropdown menu, or you can use the multiple checkbox or radio select if you want to choose multiple options but it will display the full list. 

 

For a form to look clean and efficient on a website, it would be pertinent to allow a dropdown form field to select multiple options without displaying the full list.

Gary_Wright
Participant | Elite Partner

Would use this for SO many clients, please HubSpot 🙂

ShubhamVoxco
Member

Should be made available as early as possible. It should've been thought of while developing forms. Pretty basic feature.

richard88
HubSpot Employee

This ability to have a searchable form field for all multiple checkbox and drop down values would be a huge help to mutliple customers who have larger lista for a single form field // property.

JCNunsys
Contributor | Elite Partner

Tengo varios clientes con esta misma limitación, nos ayudaría bastante que se implemente esta mejora en los formularios... 

burak-finedine
Participant

Yes, we definitely need it, since we're switching from Calendly.

AShah21
Member

Would love for this idea as it relates to creating a custom property.

Tworkowski
Member

i can't understand why that simple feature is not yet implemented. 

ECecchetti
Member

I need this feature too. Considering that customers are asking it since 2019... is it included in the product roadmap?

mortenstaal
Participant | Platinum Partner

This is needed 

Songbird
Member

Ditto. In the healthcare industry, you want the ability to multi-select the type of health coverage a health plan offers: Commerical, Medicare, Medicaid, PBM, etc...Most health plans offer more than one line of business. Multi-select would allow for selected the diff. LOB per plan.

MHarris9
Member

Absolutely needed.