HubSpot Ideas

gsatwik

Multi-Select Drop Down Field for Forms

The idea is to have a Multiple Select Drop-down, which can enable a form visitor to select multiple options for a property by clicking on a dropdown and searching for an option. This would essentially be an altrenative for Multiple Checkbox Field Type, for when there's too many options in the property.  


I've recently faced this issue, where I have a Contact Property field with about 250 different options, with the ability to have multiple options associated to the property. I need to insert this Property into one of my forms, and I find that having this property as a Multiple Checkbox means that the form becomes extraordinarily long, and I have to make the user scroll through each and every option to find the ones relevant to them, along with scrolling through all the 250 options to get to the next form field.  This makes for an incredibly bad user experience on the form, and I'm bound to have an insane bounce rate due to this. There seems to be no other usable alternative as of now. I'm using a multi-select dropdown in my Jotforms at the moment. As much as I'd love to move all my forms to Hubspot, the lack of this field type makes it quite difficult for me. 

The form I'm using now looks like this: 

Screenshot 2020-01-17 at 14.42.12.png

123 Replies
MereMcV
Participant

Adding a comment again to garner more attention from HubSpot developers. In order to use HubSpot for large scale projects, the form property types must be expansive and condusive to user experience. Drop-down menus (WITH search bars!!!) allow organizations to capture more information without making the form really long. It allows the form submitters to provide a more holistic answer within a form. Right now, HubSpot forms are the less professional option (as another commentor mentioned) because it doesn't have the capabilities that have now become standard across industries. 

YHassoun
Member

Absolutely need this ASAP!!!

Angiewongster
Member

We absolutely need this feature ASAP! 

Angiewongster
Member

Yes agreed! We need this feature to exist ASAP!

JWoodward
Member

Hello, we could really do with this feature; please, ASAP! 

JWoodward
Member

Hello, we really need this feature, please! As soon as possible ... 

JulianQ
Member

Upvote for this feature!

That would be very helpful and avoid us to use an unesthetic checkbox in our forms.

samriach
Participant

+1 to this please.

 

With the limitations of Hubspot meeting routing funcationality our only option (other than using a plugin) is using forms.

Limitations: We need to assign based on country/integration. Current process - Lead submits form > workflow: Assign owner > send lead/contact email with meeting link > prioritise sales rep calendar based on Contact owner. Lead has to leave the page, and resubmit contact details on HS meeitng link. Very clunky!

 

However, we face the same issue as the above examples. Our contacts can select multiple options, but as have have ~10 it takes up the form space and is a bit of an eye sore. Would love to have the option to create multicheckbox dropdown property, please. 

 

Thanks! 

 

 

BastiSchuhl
Top Contributor

Much needed feature 🙂

jrichard
Member

This is such a basic feature found in all other forms. The limitations and elementary look of HubSpot forms makes it hard to not look at a plug-in. 

NGutgsell
Participant

+1 for implementation

andiaz
HubSpot Employee

+1 Upvoting on behalf of a customer who is planning to have a field (list of skills of a professional) with 150+ options. Using multiple checkboxes is making the form extremely long. 

AFletcher77
Participant

An absolute necessity!!

FMAURIANGE
Member

C'est vraiment nécessaire de developper cette fonctionnalité

erin-pfcla
Participant

I don't know why this request has been ignored for three years. The functionality already exists in Hubspot. Just look at this example when building a list. Please allow us to display long multi-select fields as a dropdown.

 

Capture.PNG

LCalderon1
Member

+1 Upvoting this and quite disappointed no updates or plans for this to be developed in more than 3 years.

froettgen
HubSpot Employee

Any updates here about future implementation of this feature? 

Suzanne33
Participant

Yes please!! We need this for website forms as well. It looks goofy with a bunch of checkboxes on the embedded form...

ChandlerW
Participant

I also would love this. Especially with the option to hide all of the excess options that don't match what the person is typing in so they don't select from a list, but rather type in their selection and choose from those that pop up. 

 

Use case: we sell to law firms. We have a multi-select for Practice Areas. But everyone wants to call their area of law something else. So if we had them just type in their practice areas in a form and select the ones that match, I think that would be a great user experience.

MPacheco4
Member

It will be very useful for us! Please, HubSpot, develop it.