Multi CES Survey

I can set multiples NPS and CSAT surveys and send them to different type of customers in different languages. I need to do it with CES surveys ASAP. Pleeeeeeease!

9 Replies
New Contributor

Awesome idea!!

New Member

Yes

New Contributor

That'd be great

New Contributor

Awesome idea!

Regular Contributor | Diamond Partner
Regular Contributor | Diamond Partner

For us this a must-have too. Since we are expanding into different markets. Please make it happen! I would love to have that!

New Contributor

dude! How this isn't on hubspot yet?! 😲

Visitor

+1000

We also need more flexible settings for survey sending. Now it is sent only for the Closed status, but some tickets can be spam, duplicate, etc., and for such tickets, the surveys are not needed.

Visitor

Good idea. It would be very useful.

Occasional Contributor | Diamond Partner
Occasional Contributor | Diamond Partner

If Hubspot wants to maintain its biggest customers, this is essential. Today, without this feature and the multilingual knowledge base, it's impossible to have a global team using only Hubspot.