HubSpot Ideas

esteeratliff

Move Knowledge Base Articles from 1 KB to another

We have two knowledgebases. Sometimes people mistakenly create an article on 1 kb when it really should be on a different kb. Would love the ability to simply move/transfer an article from 1 kb to another, instead of the user having to recreate it. It's a great punishment to make them recreate it 😅, but a simple transfer/move by a publisher or super admin would be great.

3 Replies
EKuhn
Member

I find it somewhat unbelievable that they did not include this in the design. 
Makes no sense to not be able to move articles between Knowledge bases. 

IRoces
Member

Another vote for being able to move articles from one KHub to another without having to recreate them from scratch.

ANordquist
Member

As we have a few different Knowledge Bases, each for a different perspective, its highly probable that articles that are written may need to switch from internal facing to external facing.  We enjoyed this capability with the legacy KB, but I'm very surprised and disappointed it was not included with the migrated KB.  This will create a lot of work for us having to delete and re-create articles to simply move them from one KB to the other.