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Status: Idea Submitted
LSelley
Submitted by on ‎Apr 22, 2021 10:45 AM

Move Associations back to the top of the email Thread

following the Hubspot update i believe to have been released 21/04/2021 the association of an email thread to a support ticket, contact etc has now been moved to the bottom (previously shown at the top of the tread).

This is, I hope an oversight in UI design as quickly Associating/Disassociating emails is something I find myself doing regularly. And now having to expand the tread then navigate to the bottom is overly time consuming.

 

LSelley_0-1619102425456.png

 

 

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1 Reply
MARLENE1
Member
‎May 9, 2021 8:59 PM

I also feel this is a massive inconvenience to our company and also very tiome consuming , we deal with many clients on a daily basis and everyone is having this issue, particularly when there is multiple email threads and having to scroll to the bottom to Associate /Disassociate emails.