Would be great if we could take advantage of more space/formatting in the dropdown banner. Often, we're using that as an "alert" to users of issues and need to be able to provide more information/reassurance.
Because of the 180-character limit, we were stuck with just "We’re aware that some users are having trouble accessing the Juristat app. We are working on a solution. If you have an urgent request, please contact us at [EMAIL]."
Compare this to all the helpful info Hubspot is allowed to include in their banner alerts (screenshot on the same day as we were working on ours).