More Chat Widget Styling Options

[DBellamy]

There should be more styling options for the messages add on.

[DBellamy]

Hi @SDMcLaughlin, thank you for your patience! The draggable widget feature is now available in GA to all Pro+ portals. 

You can enable or disable this feature via the 'chat widget movement' toggle, which can be found in Settings > Inbox & Help Desk > Help Desk (or Inboxes) > Chat > Web Chat > Configure.

Kindly let me know if you have any questions or feedback as you try out the feature.

[DBellamy]

Hi @SDMcLaughlin! The draggable widget feature is currently in beta but we plan to release it to all applicable HubSpot portals within the next month.

Are you currently ungated to the feature? I'm happy to answer any specific questions you have as you try out the feature.

[DBellamy]

Hi all,

We're excited to announce that the ability to drag the chat widget across the screen is finally out in private beta!

If you're interested in being part of our beta test or have any questions, please message me directly.

We appreciate your continued feedback and look forward to launching more customization features for the chat widget in the near future.

Best,

Eric

[SDMcLaughlin]

Hi @EricSong. It is just over a month since you announced the draggable widget was coming out of beta. Could you let me know what the status is please?

[SDMcLaughlin]

Hi @EricSong can you please respond to my previous 2 posts here when you get a chance?

How can we use this feature? did it actually graduate from Beta?

[EricSong]

Hi @SDMcLaughlin, thank you for your patience! The draggable widget feature is now available in GA to all Pro+ portals. 

You can enable or disable this feature via the 'chat widget movement' toggle, which can be found in Settings > Inbox & Help Desk > Help Desk (or Inboxes) > Chat > Web Chat > Configure.

Kindly let me know if you have any questions or feedback as you try out the feature.

[SDMcLaughlin]

Hi @EricSong that worked a treat - thank you.

I have a question regarding styling of the grab handle. Is it possible it can be styled somehow?

Could you point me to some documentation?

Thanks, steve.

[SemRC]

Hi @EricSong will there be a release to choose a custom gradient as well? Currently we're stuck to one of 5 pre-set gradients or just a single color.

Thanks!

[Jenny26]

Are there any plans to allow for further customization of the chat widget? We'd like the ability to change the icon and location