Hi @SDMcLaughlin, thank you for your patience! The draggable widget feature is now available in GA to all Pro+ portals.
You can enable or disable this feature via the 'chat widget movement' toggle, which can be found in Settings > Inbox & Help Desk > Help Desk (or Inboxes) > Chat > Web Chat > Configure.
Kindly let me know if you have any questions or feedback as you try out the feature.
I am happy to let you know we are addressing one of the issues from this post. We have implemented a way for you to move the chat widget to the left side of the page. This feature was released today and you can find this in your inbox settings.
We will be working on further customizations to the widget later in the year.
Hi @EricSong. It is just over a month since you announced the draggable widget was coming out of beta. Could you let me know what the status is please?
Hi @SDMcLaughlin, thank you for your patience! The draggable widget feature is now available in GA to all Pro+ portals.
You can enable or disable this feature via the 'chat widget movement' toggle, which can be found in Settings > Inbox & Help Desk > Help Desk (or Inboxes) > Chat > Web Chat > Configure.
Kindly let me know if you have any questions or feedback as you try out the feature.