HubSpot Ideas

DBellamy

More Chat Widget Styling Options

There should be more styling options for the messages add on.

HubSpot Updates
November 12, 2024 06:39 PM

Hi @SDMcLaughlin, thank you for your patience! The draggable widget feature is now available in GA to all Pro+ portals. 

 

You can enable or disable this feature via the 'chat widget movement' toggle, which can be found in Settings > Inbox & Help Desk > Help Desk (or Inboxes) > Chat > Web Chat > Configure.

 

Kindly let me know if you have any questions or feedback as you try out the feature.

September 12, 2024 06:24 AM

Hi @SDMcLaughlin! The draggable widget feature is currently in beta but we plan to release it to all applicable HubSpot portals within the next month.

 

Are you currently ungated to the feature? I'm happy to answer any specific questions you have as you try out the feature.

In Beta
October 31, 2023 07:57 AM

Hi all,

 

We're excited to announce that the ability to drag the chat widget across the screen is finally out in private beta!

 

If you're interested in being part of our beta test or have any questions, please message me directly.

 

We appreciate your continued feedback and look forward to launching more customization features for the chat widget in the near future.

 

Best,

 

Eric

June 06, 2019 10:57 AM

Hi all-

 

I am happy to let you know we are addressing one of the issues from this post. We have implemented a way for you to move the chat widget to the left side of the page. This feature was released today and you can find this in your inbox settings. 

 

We will be working on further customizations to the widget later in the year. 

 

Please let me know if you have any feedback. 

 

Thanks! 

 

Cassie

In Planning
January 30, 2019 03:55 PM

104 Replies
SDMcLaughlin
Member

Hi @EricSong. It is just over a month since you announced the draggable widget was coming out of beta. Could you let me know what the status is please?

SDMcLaughlin
Member

Hi @EricSong can you please respond to my previous 2 posts here when you get a chance?

 

How can we use this feature? did it actually graduate from Beta?

EricSong
HubSpot Product Team

Hi @SDMcLaughlin, thank you for your patience! The draggable widget feature is now available in GA to all Pro+ portals. 

 

You can enable or disable this feature via the 'chat widget movement' toggle, which can be found in Settings > Inbox & Help Desk > Help Desk (or Inboxes) > Chat > Web Chat > Configure.

 

Kindly let me know if you have any questions or feedback as you try out the feature.

SDMcLaughlin
Member

Hi @EricSong that worked a treat - thank you.

 

I have a question regarding styling of the grab handle. Is it possible it can be styled somehow?

 

Could you point me to some documentation?

 

Thanks, steve.