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More Chat Widget Styling Options

: In Planning
DBellamy
Submitted by DBellamy on ‎05-01-2017 03:09

There should be more styling options for the messages add on.

See more ideas labeled with:
HubSpot updates
More Chat Widget Styling OptionsHubSpot Product Team
06-06-2019

Hi all-

 

I am happy to let you know we are addressing one of the issues from this post. We have implemented a way for you to move the chat widget to the left side of the page. This feature was released today and you can find this in your inbox settings. 

 

We will be working on further customizations to the widget later in the year. 

 

Please let me know if you have any feedback. 

 

Thanks! 

 

Cassie

More Chat Widget Styling OptionsHubSpot Moderator
02-20-2019

Would love to see some more ability to customize the design and look of the conversations tool. It is a great tool, but would love to be able to customize it more! 

More Chat Widget Styling OptionsHubSpot Product Team
changed to: In Planning
01-30-2019

60 Replies
KevinFMTV
KevinFMTV
Top Contributor
‎01-05-2019 02:30

So that it can be more easily found in search ... i created a more specific ticket about chat bubble locations.  You can upvote it here Ability to Modify Chat Bubble Location

evilc79
evilc79
Occasional Contributor
‎01-20-2019 08:19 - edited ‎01-20-2019 08:19

I'm all for this. My main requirements are

 

1. Reducing the size on mobile.

hroberts
HubSpot Product Team
HubSpot Product Team
‎01-30-2019 06:55
updated to: In Planning
 
Blabberboy1
Blabberboy1
New Member
‎02-04-2019 10:21

Yes, the customisation options are very poor. Please add more HubSpot!

sarahcottentail
sarahcottentail
New Contributor
‎02-15-2019 01:06

Having switched to Hubspot Service center, I'm extremely disappointed in how bare the ablity to customize it. I really need to be able to better support the needs of my business, and while I enjoy the intergration that Hubspot offers, it's lacking in a lot of basic needs that a support team needs. 

Stellaivano
Stellaivano
Regular Contributor
‎02-20-2019 02:52

Hello everyone.

 

I'm currently wondering: This idea has been submitted on 2017, and Hubspot changed the status "on planning" just 3 weeks ago.

 

Are there any further details of the timeline of these? I'd love to hear that in the next month everything has changed.

 

Thank you.

sfisch
HubSpot Moderator
HubSpot Moderator
‎02-20-2019 02:57

Would love to see some more ability to customize the design and look of the conversations tool. It is a great tool, but would love to be able to customize it more! 

xaviermirmon
xaviermirmon
New Contributor
‎03-13-2019 05:00

A really simple but useful thing for us is if you could change the alignment.  We have many CTA's and popup's that appear on the bottom right corner of the page.  Currently, the chat widget is overlayed on top of our CTA's the ability to change positions would be super helpful.

pimi
pimi
New Contributor
‎04-04-2019 03:38

Yes please! We definitely need this!

cursu
cursu
Regular Contributor
‎04-10-2019 12:24

Agreed, all great ideas. It's quitre limited right now.