I am happy to let you know we are addressing one of the issues from this post. We have implemented a way for you to move the chat widget to the left side of the page. This feature was released today and you can find this in your inbox settings.
We will be working on further customizations to the widget later in the year.
Please let me know if you have any feedback.
Would love to see some more ability to customize the design and look of the conversations tool. It is a great tool, but would love to be able to customize it more!
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