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Status: Idea Submitted
Akamu77
Submitted by on ‎Mar 2, 2022 1:02 PM

Missing Default Properties related to Tickets

Were Ticket Count properties overlooked in the development of the Service Hub? 

 

I suppose that's human and thus forgiveable... but to correct it is divine 🙂 Here's what I propose:

 

Please add:

Contact Property: Number of Associated Tickets

Company Property: Number of Associated Tickets

Deal Property: Number of Associated Tickets

Ticket Property: Number of Associated Deals

Ticket Property: Number of Associated Deals

 

I see one similar idea posted, but hopefully this one will catch all the closely-related ideas.

 

What say ye, HubSpot?

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1 Reply
DFrayre2
Member
yesterday

I recently figured out that you can build this for most property types and associations:

1. First name a new property "Number of Associated OBJECT_NAME"

2. Set the field to be a calculation of the "Count" type, and have it count an essential field on the object that you are tracking the number of associations of. 

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