HubSpot Ideas

Bryan

Minimum/Maximum Number of Characters in a Field

Ability to require minimum/maximum number of charcters in a form field. This would prevent users from entering a "space" to get through the required field. My application is for a zip code, where the user must enter 5 characters.

20 Replies
scotts
Participant

I like this concept.  If you could control the format of a field as well for things like phone numbers.  This way everything is entered the same way no matter who enters it.

amybeans
Participant

I'm glad that this is on the idea forum. We have a critical need for min/max number of characters for the postal code to validate that the code is legit. We divvy leads out to our sales team by the first three digits of a zip code. We use smart lists to segment leads by sales rep and then workflows to route the lead alert. However, if someone from Boston enters 2141 instead of 02141, this totally messes up our lead routing logic. The lead goes to our sales rep covering Baltimore (where zips begin with 214) instead of to our rep covering Boston (where zips begin with 021).

 

Help!

tlorang
Contributor | Partner

This is needed on forms. It seems that this is a pretty common feature on other platforms, forms on WordPress for example. 

 

I am asking people for short tips, but have no way to enforce the length of thier submissions. 

 

I vote for this feature. 

 

Tim 

weberr90
Participant

Agreed, this is a basic functionality in Marketo, but is missing in hubspot for some reason. Please add this function in a way that doesn't require hard coding it onto the form. 

Clara-champ
Member

up !

Bryan
Participant

This is now a feature.

Screen Shot 2018-09-20 at 9.52.49 AM.png

FlorianeMota
Member | Diamond Partner

100% with you ! 

MauricioCR
Member

Up! 100%, Let me know when this is created, I'll be happy to use it and give feedback for improvements.

SimoneM
Contributor

I'd like have it too

assi
Top Contributor | Diamond Partner

+1! I need this feature

ikeskes
Member

This composant is very important. 

In our process, tickets Hubspot are generated one the form is submitted.  After that, a ticket JIRA is created (Integration API). The problem is in JIRA, we are limited with the nbre of caracters. otherwise, the ticket will not be created==> It is blocking for us

YiRui_Chua
HubSpot Employee

Hi team,

Commenting for a customer here.

It can be crucial for us to set a minumum or maximum length for a text field on HubSpot! This field can then be used in forms. It is important because it would help to prevent people from "bypassing" the required text field easily.

Thanks!

Cecelia6668
Member

Yes! We would like to be able to enforce a minimum word or character count on a multi-line text field that requires people to type a certain amount of words/characters in order to submit the form. This is crucial for our lead evaluatiojn. Those who type less in the form field are our weaker leads, and we'd like to weed them out in the beginning.

Eng
HubSpot Employee
HubSpot Employee

Hi team,

Commenting on behalf of a customer here.

It would be useful for us to set a minumum length for a text field to prevent invalid data from being entered (e.g. spaces, hyphens). While custom validation with the onFormSubmit function is a workaround, it may be tedious for users with multiple forms to manage this.

Thanks for looking into this!

AsadAliMehkri
Member

Very useful idea and an essential feature but sad to see that this hasn't been implemented even after 4 years of idea submission.

benesch_e
Contributor

being able to format, require minimum/maximum word counts would be extremely beneficial for our data integrity.

 

Use case: Phone numbers, application form properties (we need the customer to provide us better information ) ect.

BIfill
Participant

I agree with this. It's an extra level that would really assist our qualification process.

dougfairbro
Contributor | Platinum Partner

Definitely needed, for example to stop people simply skipping 'first name' fields with one letter. This would help us ensure our database is clean by setting minimum characters in specific fields for our forms

KStewartRD
Member

This is essential.

shajones
HubSpot Product Team

Hi folks,

 

I’m Shay Jones, the Product Manager on the CRM product team.

 

I'm happy to report that this Idea is now In Planning! Our team is actively building this feature.

 

The product development process is always filled with unexpected bumps and hurdles, so I can't give a timeline, but I am confident in saying we'll deliver this feature as soon as possible.

 

All updates will be relayed on this thread, so stay tuned!

 

Best,

Shay