One of our teams whom have their own inbox specifically serves customers who want to sell products to us.
They have noticed recently a fair amount are being flagged by the alert "Be careful with this message". Most of these are customers that we have communicated with in the past and are comfortable continuing to email. Perhaps to only display the title of the alert and not the details below.
Due to the large size of this alert and the amount of information that needs to be seen and used when conversing with a customer, we would like to have the option to minimize this alert on conversations we've decided to respond.
This would make it easier for our team assimilate the information on the screen and be more effecient in responding to emails.