HubSpot Ideas

LPowers

Minimize "Be Careful with this Message" Alert

One of our teams whom have their own inbox specifically serves customers who want to sell products to us.  

 

They have noticed recently a fair amount are being flagged by the alert "Be careful with this message".  Most of these are customers that we have communicated with in the past and are comfortable continuing to email.  Perhaps to only display the title of the alert and not the details below.

 

Due to the large size of this alert and the amount of information that needs to be seen and used when conversing with a customer, we would like to have the option to minimize this alert on conversations we've decided to respond.

 

This would make it easier for our team assimilate the information on the screen and be more effecient in responding to emails.

 

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Thank you for the consideration.

 

1 Reply
Scoobs
Contributor

I would also like to propose that this message offer an additional selection, "Mark as safe sender"

 

Currently there is only the option to "Mark as spam" but when we are certain it is NOT Spam, why should this message persist.

 

The message I am referring to today is from our MN State Business Registration and I would like to ensure HubSpot knows these emails are safe and should ALWAYS be delivered to my inbox.

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