Microsoft Teams Integration with Conversations

SarahL

I'd really like to get a Microsoft Teams integration with messages, so we can respond to messages within Teams. Basically, I just want the Slack integration outlined in this article (https://knowledge.hubspot.com/articles/kcs_article/conversations/how-do-i-integrate-slack-with-the-m...) for Microsoft Teams.

HubSpot updates
Status updated to: In Planning
Dec 9, 2020

Hi All

 

I am the Product Manager for HubSpot Integrations.

 

Thanks for your continued interest in the Microsoft Teams Integration by HubSpot.

 

The conversation and messaging features being requested on this thread are on our future roadmap for this integration.

 

As we work through development cycles, I will keep this channel updated on progress and let you know when we are ready share new features.

Thanks for your patience as we work through our development. 

 

Regards

Patrice

Status updated to: In Planning
Oct 16, 2020

Hi There, 

I am the product manager for integrations at HubSpot. 

I am glad to let you know that we are currently building an integration with Microsoft Teams. 

Our initial release will include meeting link and notification features. In our next phase of development, we will incluce messaging. 

 I will update this thread with more information soon, and keep a look out on our product blog for more updates on this. 

Thanks 

Patrice

 

Status updated to: In Planning
Sep 15, 2020

Hi all, 

I am the Product Manger for Hubspot Strategic Integration. I'm happy to let you know that we are currently building an integration with Microsoft Teams. We plan to launch our first features later this year, which will include a meeting link within HubSpot and the ability to share notifications between HubSpot and Microsoft Team. In the coming months we also plan to start working on messaging conversations feature, among other features. 

Keep an eye out for our Product Blog updates on this integration. 

Thanks 

Patrice

Status updated to: In Planning
Sep 15, 2020

Hi all, 

I am the Product Manger for Hubspot Strategic Integration. I'm happy to let you know that we are currently building an integration with Microsoft Teams. We plan to launch our first features later this year, which will include a meeting link within HubSpot and the ability to share notifications between HubSpot and Microsoft Team. In the coming months we also plan to start working on messaging conversations feature, among other features. 

Keep an eye out for our Product Blog updates on this integration. 

Thanks 

Patrice

Status updated to: Idea Submitted
May 7, 2020

Hi folks!

 

I’ve gone ahead and changed the status back to Idea Submitted. While HubSpot does have a Microsoft Teams integrations, its primary focus is to send notifications between HubSpot and Teams. This thread's original request was for an integration that could respond to messages (similar to our Slack integration), which the Teams integration does not currently do.

 

When it comes to integrations, we are limited in what features we are allowed to build, but please continue to leave your feedback so we can understand your wants and needs. 

 

I apologize for any confusion,

Joe

Ideas Forum Manager

Status updated to: Delivered
Apr 27, 2020

Hi folks!

 

Thank you all for taking the time to post, upvote, and reply to this thread. I'm happy to say we do have a Microsoft Teams integration live in the App Marketplace.

 

Check out the integration page in the App Marketplace to learn more: https://ecosystem.hubspot.com/marketplace/apps/productivity/workflow-automation/microsoft-teams-213679

 

Best!
Joe
Ideas Forum Manager

97 Replies
Hawk-Steve
Top Contributor

+1 vote

 

Same here, my company is pretty committed to 365 so slack is not really an option atm!

JillianMcFarlan
Member

We'll be using Microsoft TEAMS (Microsoft 365) - so integreation would be great.

haydenvanroon
Member

We used the slack integration and it has become core to our business.

 

We're moving to Microsoft Teams so a similar integration is key!

petematheson
Member

Not sure if there is any progress on this one - It seems pretty vital that since Hubspot is pretty Office 365 / Gmail centric that you should be able to use the built in 365 tools as well (MS Teams).... 

 

At the moment the chat feature is pretty useless to us - we're not going to ask all of our staff to sit here with Hubspot Chat open all day on our screens on the off chance someone will chat with us. 

DanaEpp
Member

This would be an awesome integration. We are a heavy Microsoft Teams shop; all our communications across the company is through Teams. From the description of how well Slack integrations with HubSpot, that same style of integration would be helpful here. Especially the Inbox/Conversations aspect and webhooks.

rfbortolini
Participant

Same here! 

 

similar integration is key!

ingramleedy
Contributor

Would like to see Microsoft Teams integration.

1. Ability to Setup Meeting events (via workflow actions)

2. Ability to register contacts into teams (via workflow actions)

 

kmerker
Member

We use Hubspot as CRM and Microsoft Teams for internal dicussions.

 

I would like an integration between the two and I would want it to do the following:

- When a comment is posted with @+customer name, the comment thread should be posted to the company page in Hubspot. That way Hubspot will gather all comments, external and internally, but requires that me as a user uses @ to connect the comments to the page.

- I would also want the integration to support linking to contacts and deals.

- I would like the integration to support "looking up contacts" to find contact informasjon within a chat-thread. 

ldebernardini
Member

Same here. It would be great to have HubSpot integrate with MS Teams!

markusarvidsson
Contributor

HI,

 

It would be very good if HubSpot could do a similar integration to Temas as for Slack.

Thanks!

SmartMeca
Participant

Oh yes ! We'd definitely LOVE this !

TB90
Member

 I think this is an extremely good idea and if they could integrate planner as well.  This would turn his phone into a more comprehensive platform. 

hugosyone
Member

Yes. 

Same here. 

mkhatta
Member

Same here.  This seems like a no brainer for HS and MS to work on.

gobiyovi
Participant

Same here hubspot. Don't see a reply on the topic in over a year. SLACK is for freelancers to large companies. Teams for multi-billion enterprises. Would think you see the opp? Please advise.

Arny
Member

Agreed

Gmercede
Member

Same here.  Looked at Zapier, but there is no trigger based on a new conversation as we are using the chat plugin on our website.

 

Hubspot please reply.  over late two years we are seeing Hubspot's R&D slide and there are some great competitors now in the market.

Techy
Participant

We'd love teams integration here too!

belneville
Member

Supporting this request. 

lanapalezi
Member

If this were really forward, it would be wonderful.

 

Our client only uses Microsoft products, so there are many limitations to external integrations.

 

Looking forward to the result.