Microsoft Teams Integration with Conversations

[SarahL]

I'd really like to get a Microsoft Teams integration with messages, so we can respond to messages within Teams. Basically, I just want the Slack integration outlined in this article (https://knowledge.hubspot.com/articles/kcs_article/conversations/how-do-i-integrate-slack-with-the-m...) for Microsoft Teams.

[SPu]

Hi,

it has been some time since the last update, could you give us an update now?

[DRoldan]

Any update on this? It's been almost a year for this much needed integration.

[poconnell]

Hi All 

Thanks for your patience, and continued interest in HubSpots MicroSoft Teams integration. 

We know this has been very slow moving and we apologize for the ongoing delay in getting this integration to you. 

We have continued to run into a number of bugs and process issues that have caused significant delay on our progress working with MicroSoft to bring this integration to you. 

We are still working through some of these issues with MicroSoft, and will keep you updated on our progress here. 

Note: As mentioned in previous update on this thread, please be aware that our initial roll-out of this integration will not include the messageing / conversations feature discussed on this thread, however, this is part of our future roadmap for this integration. 

Thanks you

Patrice

[poconnell]

Hi All 

Thanks for your continued interest in the MicroSoft Teams integration from HubSpot. 

We know this has taken some time, and we apologize for the delay. 

We are now opening this integration up to more customers. 

At this time, this integration will include the following features: 

• ability to create a MicroSoft Teams meeting link 
• send notifications to MicroSoft Teams channels
• enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 

Please note that the current version of the integration does not include the messaging / conversations functionality requested in this thread, however, this is on our roadmap. 

We plan to continue adding more features to this integration, and will keep you updated when they become available. 

If you are interested in using this MicroSoft Teams integration, please submit this form, and we will share this integration with you in February.    

Thanks again for your patience. 

Regards

Patrice

[PWallett]

Hi There,

We switched on the functionality to start testing and found that there is no granularity in terms of security.

HubSpot Teams integration has access to all teams and potentially sensitive data, is there a way we can be more selective.

Thanks,

Paul

[poconnell]

Hi All 

The MicroSoft Teams integration from HubSpot is live and available to all users in our HubSpot Marketplace - here is the direct link : https://ecosystem.hubspot.com/marketplace/apps/sales/sales-enablement/microsoft-teams-221635

At this time, this integration includes the following features: 

• ability to create a MicroSoft Teams meeting link 
• send notifications to MicroSoft Teams channels
• enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 

We plan to continue adding more features to this integration, and will keep you updated when they become available.  

Regarding conversations functionality requested in this thread - this is on our roadmap. However, it will still take some time before we can deliver this. I will keep this thread updated on progress. 

Thanks for all your feedback shared so far - please continue to share more feedback in this thread or via our feedback form. 

Thanks

Patrice

[poconnell]

Hi All, 

I wanted to keep you updated on our latest developement with our Microsoft Teams integration. 

🎉NEW: We have recently rolled out conversations functionality in our Microsoft Teams integration. 🎉

This gives users the ability to recieve and reply to messages from Hubspot conversations inboxes directly from their Microsoft Teams channels.

Find out more in our knowledge base article. 

The MicroSoft Teams integration from HubSpot available to all users in our HubSpot Marketplace.

At this time, this integration includes the following features: 

• ability to create a MicroSoft Teams meeting link 
• send notifications to MicroSoft Teams channels
• enable HubSpot workflows actions for MicroSoft Teams to: (1) create a Teams channel, and (2) send a notifications to Teams channel 
• ability to recieve and reply to messages from conversations inboxes in HubSpot direclty in Microsoft Teams channels. 

We plan to continue adding more features and improvements to this integration, and will keep you updated when they become available.  

Thanks for all your feedback shared so far - please continue to share more feedback in this thread or via our feedback form. 

Thanks

Patrice

[SZoberg]

Ok I had a chance to try out teams new AI driven meeting recap feature.  

Meeting overview, notes, and suggested tasks works better than I expected.  It would be great to get that info into hubspots notes and tasks.

https://www.microsoft.com/en-us/microsoft-teams/premium